Forward Ability Support in New South Wales is recruiting a Call Centre Agent to provide exceptional customer service in a busy, not-for-profit setting. The role offers a permanent 4-day work week with hybrid options and a strong onboarding program, starting with comprehensive training.
You will be the first point of contact for inquiries by phone and email, delivering empathetic support and guidance to customers while aiming for First Call Resolution on every interaction.
Customer Support Advocate — 4-Day Week & Hybrid in Parramatta employer: Forward Ability Support
At Forward Ability Support, we pride ourselves on being a values-driven not-for-profit that has been making a meaningful impact for over 60 years. As a Clinical Intake Officer in Newington, you'll enjoy a supportive work culture that prioritises employee wellbeing and offers flexible hybrid working arrangements. With generous salary packaging benefits and opportunities for professional growth, you’ll be part of a compassionate team dedicated to enhancing the lives of individuals with spinal cord injuries and related health conditions.
