At a Glance
- Tasks: Manage strategic accounts and build success plans for Tier 1 banks.
- Company: Fortiro, a leader in Banking & FinTech with a focus on customer success.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team in a thriving industry with excellent career prospects.
- Why this job: Make a real impact by nurturing relationships and driving success for top-tier clients.
- Qualifications: Experience in customer success and strong relationship-building skills.
The predicted salary is between 49500 - 60500 $ per year.
Fortiro is seeking a Senior Customer Success Manager to manage Fortiro's most strategic accounts in Australia, partnering with Tier 1 banks from onboarding to renewal and expansion.
You'll build ROI-driven success plans, nurture relationships from frontline teams to executives, and coordinate with Product and Engineering to resolve high-stakes issues.
Hybrid work in Sydney or Melbourne.
Senior Customer Success Manager – Banking & FinTech (Hybrid) in Sydney employer: Fortiro
Fortiro is an exceptional employer, offering a dynamic work environment in Melbourne where you can make a real impact by supporting platforms that protect major banks from financial crime. With a strong focus on employee growth, Fortiro provides clear pathways into SRE, observability, or platform engineering, all while fostering an inclusive and flexible culture that values long-term investment in its people.
