Fortiro, a growing fintech, is hiring a Customer Success Manager to own a portfolio of enterprise and mid-market customers, guiding onboarding, adoption and renewal. You will collaborate with Sales, Product, Implementation and Support to ensure measurable value and long-term growth.
You will drive customer success metrics, conduct business reviews, and help expand account relationships while shaping the customer journey and success framework across the lifecycle.
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Remote Enterprise SaaS Customer Success Manager in Melbourne employer: Fortiro
Fortiro is an exceptional employer, offering a dynamic work environment in Melbourne where you can make a real impact by supporting platforms that protect major banks from financial crime. With a strong focus on employee growth, Fortiro provides clear pathways into SRE, observability, or platform engineering, all while fostering an inclusive and flexible culture that values long-term investment in its people.
