The Spare Parts Interpreter's primary role is to generate parts sales to internal and external customers whilst maintaining good customer relationships. Additionally, the role involves responding to customer enquiries and interpreting customer requirements to achieve a positive and successful outcome.
- Attending to internal & external enquiries, either through counter sales, email or via phone.
- Exceptional Customer Service
- Inventory Control, including scheduling and executing regular stocktake on both the main warehouse and the Field Service Technicians' vans.
- Packing and shipping of orders
- General warehousing duties
- Replenishment of Field Service Technician's van stock
- Provide quotes to the Service Department to assist with customer repair quotes
- Building an effective and positive relationship with all customers.
What you'll need to succeed
- 3+ years of Previous Spare Parts Interpreting experience is highly regarded
- Forklift Industry experience an advantage
- Excellent Communication
- Good mechanical skills
- Forklift License preferred, not essential
- Microsoft Office
- Baseplan software experience preferred
- Self-motivation and ability to work autonomously
- Ability to work to strict deadlines
- You will have excellent oral and written communication skills and a proficiency in time management
- Willingness to learn and adapt in a fast-paced environment
What you'll get in return
You will have the opportunity to work with a growing nationally recognized employer in its industry which boasts good staff culture and support network.
The right candidate will have the opportunity to progress within this company.
Training is offered to the right candidate.
About us
When you join Fork Force Australia, you're not just joining one of Australia's leading forklift providers! You're joining a rapidly growing business with the most innovative sales model in the industry.
Great... but what does that mean for YOU?
Well...this means we sell a lot of forklifts, which means that we can offer YOU outstanding job security and opportunities for career development.
Our success is a result of our team- we already have a fantastic team, but we want to continue to grow it, and that is where you come in!
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Spare Parts Interpreter in Melbourne employer: Fork Force Australia
Fork Force Australia is an exceptional employer that prioritises the well-being and growth of its employees. With a strong focus on team culture, modern facilities, and opportunities for career advancement, you will thrive in a supportive environment that values your skills and dedication. Enjoy benefits like supplied uniforms, monthly BBQs, and the potential for unlimited overtime, making this a rewarding place to build your career in the materials handling industry.
