Quality Assurance Officer

Quality Assurance Officer

Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Ensure quality and fit of apparel from development to production.
  • Company: Join Forever New, a global fashion brand with a focus on confidence and style.
  • Benefits: Enjoy 40% employee discount, subsidised coffee, and flexible leave options.
  • Other info: Dynamic work environment with opportunities for personal and professional growth.
  • Why this job: Be part of a team that shapes the future of fashion with precision and creativity.
  • Qualifications: Experience in QA or garment tech, with strong communication skills.

The predicted salary is between 62100 - 75900 $ per year.

Step into the world of Forever New, where fashion meets confidence and every moment is designed to make it her moment. From our Melbourne beginnings 20 years ago to more than 450 stores globally, Forever New continues to evolve — creating beautiful, feminine fashion underpinned by strong commercial thinking and global sourcing expertise.

Benefits

  • Benefit from a generous 40% employee discount, including periodic discounts for your family and friends.
  • Coffee lover? Indulge in daily subsidized coffee and lunch at the café downstairs.
  • Enjoy the flexibility of loyalty and birthday leave to celebrate special moments in your life.
  • Receive recruitment referral incentives for bringing talented individuals to join our exceptional team.
  • Take advantage of our wellbeing and environmental incentives, promoting your overall wellness and contributing to a sustainable future.
  • Engage in continuous learning and development programs to enhance your skills and foster personal and professional growth.
  • Be recognized for your outstanding contributions through our recognition program and service awards.
  • Enjoy the convenience of subsidized car parking, ensuring a stress-free commute.
  • Gain exposure to a global business operating across 5 continents, expanding your horizons and providing diverse experiences.

About the Role

We are seeking a detail-oriented and commercially minded Quality Assurance Officer to drive the fit, quality and consistency of our apparel across all stages—from initial development through to bulk production. You’ll play a critical role in ensuring Forever New’s design vision is brought to life with precision, while minimising risk, avoiding delays and reducing customer returns through right-first-time product.

  • Manage fit and quality from first sample through to bulk production.
  • Lead and drive fit sessions, ensuring accuracy and adherence to critical path.
  • Collaborate with Buying & Design to deliver against briefs and commercial outcomes.
  • Provide clear technical direction to offshore suppliers and resolve issues proactively.
  • Approve styles for bulk, ensuring consistency and product integrity.
  • Monitor and analyse returns and quality performance, driving continuous improvement.
  • Oversee care instructions, testing and compliance standards.
  • Support and develop a QA Assistant in best practice and technical capability.
  • Identify risks early and escalate potential delivery impacts.

Qualifications

  • Experience in QA, garment tech or product development within fashion retail.
  • Strong knowledge of fit, construction, grading and fabrication.
  • Confident running fit sessions and influencing stakeholders.
  • Highly organised with excellent time and priority management.
  • Solutions-focused with strong commercial awareness.
  • Clear communicator across internal teams and offshore suppliers.

Our Values

Whether We’re Building Our Next Range, Partnering With Stores Or Trading a Season, These Five Values Guide Everything We Do:

  • Think Customer
  • Respect for All
  • Keep it Simple
  • Take Responsibility
  • Act with Pace

If you’re excited to contribute to a growing global brand and play a meaningful role in our success, we’d love to hear from you. Join us as we continue to build on our 20‑year legacy and shape the future of Forever New.

Location: Melbourne, Victoria

Quality Assurance Officer employer: Forever New Clothing

At Forever New, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusion. As a Store Manager in Rouse Hill, you'll enjoy generous benefits like a $1,000 annual clothing allowance, a 40% employee discount, and extensive learning and development opportunities to help you grow your career in the fashion industry. Join our dynamic team and experience the excitement of leading a passionate group while connecting with a diverse customer base in a lively retail environment.

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Contact Details:

Forever New Clothing Recruitment Team

We think you need these skills to ace Quality Assurance Officer

Communication Skills
Problem-Solving Skills
Adaptability
Flexibility
Organizational Skills
Compassion
Teamwork