At a Glance
- Tasks: Build strong client relationships and ensure top-notch service delivery in fire protection.
- Company: Join a growing business with a supportive team and great culture.
- Benefits: Competitive salary, car allowance, training, and career development opportunities.
- Other info: Focus on safety and long-term client relationships in a dynamic environment.
- Why this job: Make a real impact in fire protection while advancing your career.
- Qualifications: Experience in account management or service coordination; fire protection knowledge is a plus.
The predicted salary is between 63000 - 77000 $ per year.
Are you a customer-focused
Key Accounts Manager with experience in fire protection, building services or a similar industry?
We’re looking for someone to take ownership of a portfolio of key clients across our fire protection maintenance and compliance services .
- We’re Hiring: Key Accounts Manager – Fire Protection Services
- What you’ll do
- Build and maintain strong relationships with key clients.
- Be the main point of contact for service queries, issues and escalations.
- Work with technicians, service coordinators and project teams to ensure great service delivery.
- Monitor contracts, KPIs and SLAs.
- Conduct client meetings and site visits.
- Manage outstanding works, defects and rectifications.
- Identify opportunities to grow existing client relationships and services.
- Support new contract pricing, mobilisation and handover.
- Ensure services align with relevant standards, including
- What we’re looking for
- Experience in account management, client relationships or service coordination .
- Fire protection or building services experience is highly desirable.
- Good understanding of fire systems — wet/dry, detection, passive fire, EWIS etc.
- Strong communication, organisation and commercial skills.
- Customer-focused with excellent attention to detail.
Uptick and Microsoft Office experience is desirable.
- Current Driver’s Licence.
Why Force Fire?
- Competitive salary + car allowance
- Supportive team and great culture
- Training and career development
- Growing business with exciting opportunities
- A strong focus on safety, reliability and long-term client relationships
Ready to take the next step? Join the Force Fire team and help us deliver exceptional service to our clients.
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Key Accounts Manager – Fire Protection Services in Parramatta employer: Force Fire Services P/L
Force Fire is an exceptional employer that prioritises a supportive team culture and offers competitive salaries along with car allowances for its Key Accounts Manager role. With a strong focus on safety, reliability, and long-term client relationships, employees benefit from ongoing training and career development opportunities in a growing business environment. Join us to make a meaningful impact while enjoying a collaborative workplace that values your contributions.
