At a Glance
- Tasks: Lead and coach your team to enhance customer experience and drive sales.
- Company: Join a dynamic retail environment focused on customer satisfaction.
- Benefits: Flexible hours, competitive pay, and opportunities for growth.
- Other info: Be part of a positive and inclusive workplace culture.
- Why this job: Make a real impact by shaping customer experiences and leading a passionate team.
- Qualifications: 1 year of leadership experience in a customer-facing role.
The predicted salary is between 36000 - 44000 $ per year.
You enjoy coaching and teaching your team to continually improve how they deliver a great in-store Customer Experience, and you're now ready to start leading the team with all aspects of the Customer Experience, including:
- store operations
- training
- employee management
- visual merchandising
- asset protection
In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.
Responsibilities:
- Coaching and motivating your team to drive sales that deliver exceptional customer service
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, customer experience, merchandising, visual, and operational expectations
- Act as a partner between customers, sales associates and store leadership
- Ability to learn and share expertise of products and trends to fit customer's needs
- Maintains an awareness of all product knowledge, and current or upcoming product/trends
- Contributes to a positive and inclusive work environment
Qualifications:
- Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
- Confident and comfortable engaging customers to deliver an elevated experience
- Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
- Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
- Initiates completion of tasks or activities without necessary supervision
- Strong cognitive and mathematical skills, including problem analysis, decision making and financial analysis
- High level of ethics, values, integrity, and trust
- Flexible availability - including nights, weekends, and holidays
Assistant Manager - Joondalup in Perth employer: Foot Locker
As an Assistant Manager in Merrylands, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. The company fosters a culture of teamwork and inclusivity, offering comprehensive training programs and opportunities for career advancement, all while ensuring a rewarding customer experience. With a focus on achieving sales goals and maximising profits, you'll be part of a team that values your contributions and encourages you to excel.
