At a Glance
- Tasks: Be the voice of our customers and enhance their experience through feedback and support.
- Company: Join Foodco Group, a vibrant team in North Sydney focused on customer satisfaction.
- Benefits: Gain valuable experience in customer service and communications while working in a supportive environment.
- Other info: This is a 6-month contract covering parental leave with potential for future opportunities.
- Why this job: Make a real difference by shaping customer experiences and driving improvements.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 62100 - 75900 $ per year.
Foodco Group is seeking a Customer Experience and Communications Officer for our North Sydney Head Office on a 6-month maximum term to cover parental leave.
You will be the first point of contact for customer feedback and provide essential support to our customer service team.
In this role you will respond to feedback across channels, maintain survey databases, identify training needs, and assist with CRM and Live Chat/Chat Bot systems.
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CX & Communications Specialist in North Sydney employer: Foodco Group
Jamaica Blue at Runaway Bay is an exceptional employer, offering a vibrant and supportive work environment where your passion for coffee and customer service can truly shine. With a strong emphasis on staff training and development, you'll have ample opportunities to grow your professional skills while being part of a dedicated team culture. Enjoy the benefits of a rotating roster and the chance to build a long-term career in a friendly and fun atmosphere.
