FNZ (UK) Ltd in Melbourne seeks a Service Delivery Manager to lead day-to-day service delivery for key clients, acting as the primary liaison between clients and internal teams and driving SLA performance.
Reporting to the Client Director (Australia), you will chair governance forums, manage critical incidents, and coordinate Risk, Technology and Operations to deliver trusted outcomes and ensure client satisfaction.
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Client Success & Service Delivery Lead in Melbourne employer: FNZ (UK) Ltd
FNZ is an exceptional employer that fosters a collaborative and inclusive culture, making it an ideal place for Client Directors to thrive. With competitive salaries, private medical and life insurance, and a commitment to employee growth, FNZ empowers its team to make a significant impact in the wealth management technology sector. Working in Australia, you'll have the opportunity to shape long-term client partnerships and drive innovation in a fast-paced environment, all while contributing to a mission that opens up wealth for everyone.
