FNZ is seeking a Service Delivery Manager to lead day-to-day service delivery for a portfolio of key clients in Australia, based in Melbourne or Sydney. You will act as the primary liaison between clients and FNZ's internal teams, oversee performance against SLAs, and manage complex issues to resolution.
In this highly visible role, you will partner with Client Directors, Production Support, Risk and Operations to drive improvements, report on governance forums, and maintain strong client
Client Success & Service Delivery Lead in Sydney employer: FNZ Group
FNZ Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly within its Capital Markets team. Employees benefit from comprehensive professional development opportunities and a commitment to quality and stakeholder engagement, all while working in a dynamic environment that values their contributions. Located in a vibrant area, FNZ Group offers a unique chance to be part of a forward-thinking organisation that prioritises both personal and professional growth.
