Thoracic and Sleep Medicine | Specialist Medical Practice
About the Role
We are seeking a friendly, professional and organised Junior Medical Receptionist to join our small team in a busy specialist medical practice focused on thoracic and sleep medicine.
This is an excellent opportunity for someone looking to begin or develop a career in medical administration. You will be working in a supportive team environment where patient care, professionalism and attention to detail are essential.
The successful applicant will be comfortable using computers, able to manage competing priorities and confident communicating politely and respectfully with patients, both face-to-face at reception and over the telephone.
Key Responsibilities
- Welcoming patients and visitors in a friendly, professional and courteous manner.
- Answering incoming telephone calls promptly and directing enquiries appropriately.
- Managing patient appointments, bookings and appointment confirmations.
- Registering patient details and maintaining accurate electronic medical records.
- Handling general administrative duties, including filing, scanning, data entry and correspondence.
- Processing referrals and assisting with patient enquiries.
- Communicating effectively with doctors, practice staff and other healthcare providers.
- Maintaining patient confidentiality and handling sensitive information appropriately.
- Keeping the reception area organised and presentable.
- Assisting the team with day-to-day administrative tasks in a busy practice.
About You
We are looking for someone who:
- Has good computer skills and is confident learning new software and systems.
- Demonstrates excellent manners and a warm, respectful approach to patients.
- Communicates clearly and professionally in person and over the phone.
- Has a positive attitude and is willing to learn.
- Is organised, reliable and punctual, with good attention to detail.
- Can multitask, prioritise tasks and remain calm during busy periods.
- Works well as part of a small team and is willing to assist colleagues when needed.
- Understands the importance of patient privacy, confidentiality and professionalism.
- Previous medical reception or administration experience would be an advantage but is not essential for the right candidate. Training and guidance will be provided.
What We Offer
The opportunity to develop skills in specialist medical administration.
A supportive, close-knit team environment.
On-the-job training and the opportunity to learn about thoracic and sleep medicine.
A varied role where no two days are quite the same.
We look forward to welcoming the right person to our team.
Junior Medical Receptionist in Cairns employer: FNQ Thoracic Pty LTD
FNQ Thoracic Pty LTD is an excellent employer located in the vibrant city of Cairns, offering a supportive work culture where you can thrive as a Junior Medical Receptionist. With on-the-job training in thoracic and sleep medicine, employees benefit from continuous growth opportunities and a dynamic environment that values teamwork and patient care. Join us to be part of a dedicated team that makes a meaningful impact in the community while enjoying the unique lifestyle that Cairns has to offer.
