At a Glance
- Tasks: Provide compassionate, non-emergency patient transport and support in your community.
- Company: Join the Royal Flying Doctor Service, a leader in patient care since 1928.
- Benefits: Enjoy a 1:1 staff to patient ratio, salary packaging, and EAP support.
- Other info: Flexible hours, structured training, and opportunities for career growth.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Cert III in Non-Emergency Patient Care or equivalent; nursing students welcome.
The predicted salary is between 47250 - 57750 $ per year.
Join the Royal Flying Doctor Service (RFDS) and play a vital role in delivering compassionate, high-quality patient care. As a Patient Transport Officer, you’ll support people in your community by providing safe, professional non-emergency patient transport—helping patients move comfortably between home, hospitals, and specialist appointments.
Since 1928, the Royal Flying Doctor Service (RFDS) has delivered vital aeromedical, emergency and primary health care across Australia. Through our Patient Transport Service, we provide non-emergency patient transport in Victoria and New South Wales, supporting patients with safe, compassionate care as they travel between home, hospitals and specialist clinics—on the ground and in the air.
Flying Doctor Patient Transport is seeking motivated and caring Patient Transport Officers to join our Metro (Mitcham/Essendon) team. This full-time role offers flexibility, structured training, and the opportunity to work alongside experienced clinicians in a supportive environment—without the pressures of emergency response work.
Key responsibilities of the role include:
- Perform patient assessment and intervention during road transport
- Deliver safe, compassionate care aligned with RFDS clinical guidelines and NEPT regulations
- Monitor patients and evaluate responses to treatment en-route
- Work collaboratively with a partner clinician in a team-based model
Qualifications and experience required:
- A minimum qualification of Cert III in Non-Emergency Patient care, Diploma of Nursing, or equivalent. Bachelor of Health Science (Paramedic) students may apply on completion of second year subject units
- Experience working in the NEPT sector in an equal role desirable but not essential
- Full Victorian Driver Licence
- National Police Check, Working with Children Check and right to work in Australia
Our Benefits:
- 1:1 staff to patient ratio
- Work within a clearly defined scope of practice
- Lower-acuity, less stressful environment than ED or ward-based roles
- Salary packaging, penalties, allowances and EAP support
As part of the application process, you will be required to provide evidence of the following vaccinations:
- Hepatitis B 3x doses + serology
- Chicken Pox
- Measles, Mumps and Rubella
- Diphtheria, Tetanus and Pertussis
- Annual Influenza
The Royal Flying Doctor Service, Victoria, is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse and LGBTQI communities. Please note all applicants require the right to work in Australia.
Non-Emergency Patient Transport Specialist in Melbourne employer: Flying Doctor
At RFDS Queensland, we pride ourselves on being an exceptional employer that values the contributions of our Licensed Aircraft Maintenance Engineers. Located in Brisbane, our supportive work culture fosters professional growth through ongoing learning opportunities, while our commitment to employee wellbeing is reflected in generous salary packaging and a range of benefits. Join us in making a meaningful impact on the lives of those in rural and remote communities, all within a Monday to Friday schedule that promotes work-life balance.
