Flybuys is hiring a Senior Customer Strategy Manager in Melbourne. You will lead program strategy, member experience design and journey evolution across owned, partner and coalition touchpoints.
The role requires translating insights into clear frameworks and actionable recommendations for cross‐functional teams. You'll own research relationships, surface trends, and establish repeatable processes to drive customer outcomes and business value.
Senior Customer Strategy & Experience Lead in Melbourne employer: Flybuys
At Flybuys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion. Our commitment to employee wellbeing is reflected in our unique benefits, such as flexible working arrangements, well-being days, and ongoing learning opportunities, all designed to support your personal and professional growth. Join us in shaping a rewarding workplace where your contributions are valued and celebrated, right in the heart of Australia.
