At a Glance
- Tasks: Manage the front office, coordinate appointments, and ensure a great patient experience.
- Company: Floss Family Dental, a fun and supportive dental practice.
- Benefits: Competitive pay, regular team events, and ongoing training.
- Other info: Immediate start available in a friendly, close-knit environment.
- Why this job: Join a vibrant team and make a positive impact on patient care.
- Qualifications: Previous reception experience is essential; dental experience is a bonus.
The predicted salary is between 49500 - 60500 $ per year.
Love a busy workplace, great people and a team that knows how to have fun? Floss Family Dental is looking for an experienced, confident and enthusiastic Front Office Coordinator to join our Victoria Point team.
We're looking for someone who thrives in a fast-paced environment, loves working with people and can confidently manage the front office independently. Previous reception experience is essential. Dental experience is highly regarded but not essential.
About the Role
You'll be the friendly face of our Victoria Point practice, taking ownership of the front office and ensuring every patient has a great experience.
- Managing busy appointment books and patient bookings
- Answering calls, emails and patient enquiries
- Coordinating treatment appointments and patient follow-ups
- Processing payments, health fund claims and patient accounts
- Working closely with our dentists, OHT and dental assistants
- Keeping reception organised and running efficiently
- Taking initiative to ensure the smooth day-to-day operation of the front office
About You
- Has proven reception experience – essential
- Is confident working independently in a busy environment
- Has excellent communication and customer service skills
- Is highly organised, reliable and great at multitasking
- Takes initiative and has excellent attention to detail
- Can remain calm and professional under pressure
- Brings a positive attitude and enjoys being part of a team
- Has dental reception experience (highly regarded but not essential)
- Has current, valid working rights in Australia – essential
About Us
At Floss Family Dental, we're more than just a dental practice – we're a team that works hard, supports each other and knows how to have fun! Our busy Victoria Point clinic is home to three dentists, an Oral Health Therapist and a fantastic clinical team. We pride ourselves on delivering exceptional patient care while creating a positive, friendly workplace where everyone feels valued. We're looking for someone who will fit into our team, bring positive energy to the practice and take pride in their role.
Benefits
- Competitive pay + super, depending on experience
- Full-time, permanent position
- Regular team lunches, social events and celebrations
- Friendly, supportive and close-knit team
- Modern, well-established dental practice
- Ongoing training and professional development
- Immediate start available
Front Office Coordinator in Brisbane employer: Floss Family Dental
Floss Family Dental is an exceptional employer that prioritises a supportive and collaborative work culture, making it an ideal place for passionate Dental Assistants. With flexible casual shifts across our modern Victoria Point and Wellington Point locations, employees benefit from ongoing mentorship and a close-knit team environment that celebrates success together. Join us to be part of a growing practice dedicated to delivering outstanding patient care while enjoying a rewarding and hands-on role.
