At a Glance
- Tasks: Diagnose, repair, and maintain e-bikes while leading a dynamic workshop team.
- Company: Join Flight Risk, one of Australia's fastest-growing e-bike brands.
- Benefits: Enjoy staff discounts, ownership of your role, and growth opportunities.
- Other info: Collaborative environment with a focus on quality and professionalism.
- Why this job: Be part of an exciting journey redefining e-bike performance and safety.
- Qualifications: Advanced knowledge of e-bike systems and proven servicing experience required.
The predicted salary is between 47250 - 57750 $ per year.
Flight Risk is one of Australia's fastest-growing e-bike brands, built around performance, safety, and design. We make high-quality e-bikes for riders who expect the best, and we're on a mission to redefine what it feels like to ride. Our workshop is where that mission comes to life. Every bike that leaves our doors has been assembled, tuned, and tested to our standard, and we take that seriously. We're looking for an experienced E-Bike Technician to lead our Mascot workshop. This is a hands-on technical role with real ownership; you'll be the go-to for complex electrical diagnosis, advanced mechanical servicing, and escalated fault resolution, while also working closely with the other technicians and maintaining the standard of everything that leaves the workshop. If you're a skilled technician who takes pride in your work, communicates well with customers, and wants to be a key part of a growing brand, this role is for you.
What You'll Do
- Diagnose & repair: Resolve complex electrical faults across motors, batteries, displays, wiring, sensors and charging systems using manufacturer diagnostic tools.
- Program & calibrate: Update firmware, configure motor systems, complete calibrations and test rides.
- Service & maintain: Complete e-bike assembly, tyres, hydraulic brakes, drivetrain servicing and general mechanical repairs.
- Solve complex faults: Take ownership of escalated jobs, including integrated electrical/mechanical issues and cargo e-bike systems.
- Support customers: Explain technical issues clearly and provide accurate repair recommendations, estimates and timelines.
- Run the workshop: Manage job priorities, records and SOPs while maintaining a safe, organised workshop.
- Work as a team: Collaborate with the workshop team, support the other technicians and help maintain high standards of quality and professionalism.
What You Bring
Required
- Advanced knowledge of e-bike electrical systems including motor, BMS, wiring, sensors, and displays.
- Proven experience servicing city, commuter, and cargo e-bikes at a professional level.
- Full mechanical competency across assembly, brakes, drivetrain, and wheels.
- Strong fault diagnosis methodology across both mechanical and electrical systems.
- Good level of written and spoken English for customer consultations and service documentation.
Advantageous
- Familiarity with Bafang motor systems.
- Experience in a retail workshop or customer-facing technical role.
- Knowledge of battery safety standards and handling procedures.
What's In It For You
- A role with real ownership and technical authority.
- Opportunity to shape how the workshop runs as the business grows.
- Staff discounts on Flight Risk and Fone King products.
- Be part of a fast-growing Australian brand at an exciting stage of its journey.
Flight Risk is an equal opportunity employer. We back people who show up, work hard, and want to grow.
E-Bike Technician in Sydney employer: Flight Risk
Flight Risk is an exceptional employer, offering a dynamic work environment in Mascot where your skills as an E-Bike Technician will truly shine. With a focus on employee growth and a culture that values hard work and innovation, you'll have the opportunity to take ownership of your role while enjoying staff discounts on our premium products. Join us at this exciting stage of our journey and be part of a team that is redefining the e-bike experience in Australia.
