At a Glance
- Tasks: Quote, book, and invoice cruise bookings while delivering outstanding customer service.
- Company: Join Cruiseabout, a leading travel brand with a fun and supportive culture.
- Benefits: Enjoy exclusive travel perks, discounts, and tailored learning opportunities.
- Other info: Great career progression and a commitment to sustainability.
- Why this job: Be part of an exciting industry and help others create unforgettable travel experiences.
- Qualifications: Customer service experience and a passion for travel are key.
The predicted salary is between 49500 - 60500 $ per year.
Your Key Responsibilities
- Quote, book, and invoice cruise bookings and packages with accuracy and flair
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk‑in, email, and phone enquiries
- Maximise every opportunity through upselling and cross‑selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise
You’ll Bring
- Proven customer service experience with exposure to sales targets
- Previous travel or cruise experience (preferred but not essential)
- GDS experience (preferred but not essential)
- A keen eye for detail and strong problem‑solving skills
- The ability to thrive in a fast‑paced environment
- Motivation, organisation, and a love of exceeding expectations
What’s In It For You?
- Cruise perks and exclusive discounts for personal adventures
- Industry travel discounts and eligibility for sponsored Familiarisation Cruises
- A culture of recognition and celebration, rated 94% Great Place to Work®
- Tailored Learning & Development pathways, including in‑depth cruise product training
- Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
- Career progression across our global network, with promotion from within
- Corporate health insurance discounts, internal gym access and wellness initiatives
- Mental health support via an employee assistance program
- Social events, awards nights, and opportunities to attend global conferences
- Paid parental and volunteer leave, plus workplace giving opportunities
- Commitment to sustainability and ocean protection
We’re an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds.
Travel Consultant – Australia employer: Flight Centre Travel Group
At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place To Work®. Our commitment to employee development is evident through tailored learning pathways and access to extensive resources like LinkedIn Learning. With exclusive staff discounts, travel perks, and a strong focus on mental health and corporate social responsibility, we offer a rewarding environment for Commercial Analysts looking to grow their careers in the dynamic travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
