At a Glance
- Tasks: Lead a team in booking and selling amazing cruise experiences.
- Company: Join the inclusive and vibrant Cruiseabout team at Flight Centre.
- Benefits: Enjoy exclusive cruise discounts, health perks, and tailored career development.
- Other info: Opportunities for global travel and participation in exciting industry events.
- Why this job: Become a cruise expert while enjoying a fun and supportive work culture.
- Qualifications: 2+ years in retail or travel sales with strong customer service skills.
The predicted salary is between 62100 - 75900 $ per year.
Responsibilities
- Quoting, booking and invoicing cruise bookings and packages
- Ensure that KPIs are met, meeting and exceeding monthly sales targets
- Support and handle walk-in, email & telephone enquiries efficiently and accurately
- Maximise sales opportunities by upselling & cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain accurate and comprehensive product information in order to deliver and generate sales
Who are you?
- Proven experience working in a customer service environment and working towards sales targets
- Minimum 2 years’ retail or wholesale experience in the Cruise or Travel Industry
- GDS experience
- Exceptional focus on details, adept problem-solving skills, and thrive under pressure
- Ambitious, highly motivated, and proficient in organizing tasks efficiently
What you'll enjoy
- Opportunities to participate in onboard ship inspections and enjoy exclusive cruise discounts for your personal seafaring adventures
- Become a cruise expert with access to industry travel discounts and qualify for sponsored Familiarisation Cruises to explore new destinations and cruise products worldwide
- You will be employed by an inclusive company that offers a team culture like no other in the industry
- FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply
- Access tailored Learning & Development pathways, including in-depth training on cruise products to enhance your skills
- Exclusive Staff Discounts accessible via our employee-only portal with 350+ of Australia’s leading retailers
- Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA
- Support and Employee Assistance Program for staff and family
- Regular awards nights, social team-building and industry events
- Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
- Committed to sustainable practices that protect the environment for the future of cruising and tourism
Note: Please advise your leader before applying. Applications close: Open applications.
Team Leader – Miranda, NSW employer: Flight Centre Travel Group
At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place To Work®. Our commitment to employee development is evident through tailored learning pathways and access to extensive resources like LinkedIn Learning. With exclusive staff discounts, travel perks, and a strong focus on mental health and corporate social responsibility, we offer a rewarding environment for Commercial Analysts looking to grow their careers in the dynamic travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
