Sales Travel Consultant – Rockhampton

What you’ll be doing - where your passion will meet purpose!

• Work full-time, on-site in one of our retail stores on a rotating roster across a 7-day trade.
• Plan itineraries, book travel and convert enquiries into bookings in person, over the phone and via email for our customers.
• Work towards individual KPIs and sales targets where you’ll sell the whole holiday including flights, accommodation, car hire, tours, travel insurance, cruises, transfers and more.
• Build a customer base of new and returning customers from regular domestic bookings to lavish international holidays and everything in between.
• Assist our customers with their travel related questions including visas, best time of year to travel, what to pack, where to eat, what to avoid, you name it!
• Enjoy a base wage plus an uncapped incentive payment structure where you earn a percentage of every sale, your pay is completely uncapped!

What we’re looking for - do you have the travel bug?

• You’re a seasoned traveller with a history of international destinations (and even more on your bucket list!) and you’re the go-to person in your circle for travel recommendations, tips and tricks.
• Great organisational skills - you’re the type to take notes, manage your calendar well and are quick to respond to your customer’s phone calls and emails.
• Determination to meet your sales targets and KPIs while balancing your workload in a high-pressure environment (think customers lining up, phones ringing, email inbox filling!).
• Enthusiasm, passion and a warmth that makes our customers want to book with you every time!
• A savviness with computers, ready to toggle between various complex systems when finding the right flight and package options for your customer.

What you will gain from a career with Flight Centre - let’s unpack the benefits!

• Average earnings for a Travel Consultant in their first year are $70K, while Senior Consultants average $100K and Team Leaders average $138K annually - including superannuation and penalty rates.
• Become a true expert – access industry travel discounts and qualify for sponsored ‘Familiarisation Trips’ to explore new destinations and products around the world.
• Career opportunities in a network of brands and businesses across the globe - we promote from within.
• Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year including our most popular events on the calendar Global Gathering and EOFY Celebration.
• Get qualified for free with a Certificate 3 & 4 in Travel & Tourism (worth 20k!) through Australian Apprentice Training - you may also be eligible to receive direct financial support while you study.
• Thrive in a workplace that embraces individualism – come as you are!
• Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.

Why is Flight Centre such a great place to work?

We are devoted to being a global employer of choice by nurturing our legendary culture - focused on our people and infused with adventure and accountability. We uplift and support our team through a compelling Employee Value Proposition that offers exciting career and travel opportunities, fantastic benefits, a meaningful sense of purpose and well-deserved recognition.