At a Glance
- Tasks: Guide customers in planning unforgettable cruise holidays and achieve sales targets.
- Company: Join Cruiseabout, a supportive team rated 94% as a Great Place to Work.
- Benefits: Epic travel perks, career progression, and access to exclusive discounts.
- Other info: Be part of a sustainable workplace committed to cultural inclusion.
- Why this job: Turn your passion for cruising into a rewarding career with endless opportunities.
- Qualifications: Customer service experience, motivation, and a love for travel.
The predicted salary is between 54000 - 66000 $ per year.
Turn Your Love of Cruising into a Dream Career! Absolutely love cruising in all its forms; ocean cruises, river cruising, and everything in between? Have a passion for turning travel dreams into unforgettable cruise adventures? Cruiseabout is searching for cruise enthusiasts to join our new Doncaster store! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.
Why You’ll Love Working Here
Because this isn’t just a job, it's a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work, you’ll feel right at home from day one.
What You’ll Be Doing
- As a Cruise Consultant, you’ll be the expert guiding customers from “just dreaming” to “bon voyage!”, creating cruise holidays they’ll never forget.
- Quote, book, and invoice cruise bookings and packages with accuracy and flair.
- Maintain strong product knowledge to confidently recommend the perfect cruise.
- Achieve monthly sales targets and KPIs.
- Deliver outstanding service across walk-in, email, and phone enquiries.
- Maximise every opportunity through upselling and cross-selling.
You’re passionate, driven, and love working toward results, especially when travel is involved. Proven customer service experience with exposure to sales targets. Motivation, organisation, and a love of exceeding expectations. Previous travel and cruise experience. GDS experience.
What’s In It For You?
- Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures.
- See the World Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe.
- Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan.
- Grow your career across our global network, we proudly promote from within.
- Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives.
- Awards nights, team celebrations, and opportunities to attend global conferences.
- Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving.
Sustainability at the Helm
We’re committed to protecting the oceans and the future of cruising through responsible and sustainable practices. Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave.
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.
Experienced Travel Consultant – Doncaster in Melbourne employer: Flight Centre Travel Group
At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place To Work®. Our commitment to employee development is evident through tailored learning pathways and access to extensive resources like LinkedIn Learning. With exclusive staff discounts, travel perks, and a strong focus on mental health and corporate social responsibility, we offer a rewarding environment for Commercial Analysts looking to grow their careers in the dynamic travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
