At a Glance
- Tasks: Help customers create unforgettable cruise experiences while excelling in sales.
- Company: Join Mycruises, part of the Ignite Travel Group, a leader in cruise travel.
- Benefits: OTE 100K + super, industry travel discounts, and exclusive staff benefits.
- Other info: Comprehensive training provided, with endless career growth opportunities.
- Why this job: Be part of a passionate team and craft magical travel experiences.
- Qualifications: Strong customer service skills and a passion for sales are essential.
The predicted salary is between 49500 - 60500 $ per year.
We're hiring for a Cruise Travel Consultant with Mycruises, part of the Ignite Travel Group. Join a team of CLIA-accredited cruise experts and explore the world while helping customers create unforgettable travel experiences.
Are you ready to thrive in a fast-paced environment where your contributions truly make a difference? We're looking for passionate Cruise Travel Consultants to become part of our highly motivated team.
At Ignite, you'll enjoy a supportive culture, excellent work-life balance, and the opportunity to grow professionally in an environment that values collaboration and innovation. This is a high energy, dynamic workplace with constant engagement and incoming enquiries.
At My Cruises, we don't just book cruises; we craft unforgettable experiences, weaving magic into every voyage. Our dedication to top-tier client service has set us apart, and now we're on the lookout for exceptional individuals to hop aboard and help us set sail into even more fantastic journeys.
No experience? No worries! We offer comprehensive training in our Academy.
What you'll be doing...
As a Cruise Travel Consultant, you'll enjoy the perks of our unique business model. With excellent inquiries pouring in for our Fly, Stay & Cruise holiday packages, your role is to excel in sales and bring these fantastic offerings to fruition. Our dedicated Aftersales Team will handle post-sale bookings, ensuring a smooth customer experience. If you have a passion for selling, this role is tailor-made for you.
Who you are...
- A MUST: Strong Customer Service and retail experience with a passion for sales
- Exceptional multitasking ability to meet deadlines and exceed client expectations
- Excels at building meaningful relationships while prioritising teamwork and collaboration
- High attention to detail
- Ability to work in a fast paced environment
What's in it for you...
- OTE 100K + Super
- See the World - Industry travel discounts
- Award‐Winning Culture — our people genuinely love what they do and who they work with!
- Backed by Flight Centre Travel Group Australia, a certified Great Place to Work® (ANZ)
- Diverse & Inclusive - We're an Equal Opportunity Employer and encourage applications from individuals from diverse cultural and ethnic backgrounds
- Learn & Grow - Tailored Learning & Development pathways, including in‐depth cruise product training
- Exclusive Staff Benefits - Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan
- Endless Career Opportunities - Grow your career across our global network—we proudly promote from within
- Health & Wellbeing - Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives
- Mental Health Support - Employee Assistance Program available for you and your family
- Social & Industry Events - Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026!)
- Giving Back - Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving
- Sustainability at the Helm - We're committed to protecting the oceans and the future of cruising through responsible and sustainable practices
It's a unique and exciting time for cruise travel at My Cruises. Embrace the opportunity to #jumpship and sail into a fulfilling career with us!
Cruise Travel Consultant - Broadbeach, QLD in Gold Coast employer: Flight Centre Travel Group
At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place To Work®. Our commitment to employee development is evident through tailored learning pathways and access to extensive resources like LinkedIn Learning. With exclusive staff discounts, travel perks, and a strong focus on mental health and corporate social responsibility, we offer a rewarding environment for Commercial Analysts looking to grow their careers in the dynamic travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
