At a Glance
- Tasks: Connect and maintain land product distribution across key platforms and supplier integrations.
- Company: Join Flight Centre Travel Group, a certified Great Place To Work®.
- Benefits: Enjoy exclusive discounts, career growth, and access to over 24,500 online courses.
- Other info: Inclusive culture with opportunities for personal and professional development.
- Why this job: Combine your tech skills with relationship management to solve exciting connectivity challenges.
- Qualifications: 4 years in travel industry with experience in APIs and connectivity platforms.
The predicted salary is between 75600 - 92400 $ per year.
Are you passionate about technology, connectivity, and solving complex challenges? As a Distribution Connectivity Specialist, you'll be the trusted expert responsible for connecting and maintaining land product distribution across key platforms and supplier integrations. You’ll play a critical role in ensuring product availability remains accurate, reliable, and functional while partnering with internal teams, suppliers, channel managers, and technical stakeholders.
This role can be based in all AU cities with a Flight Centre head office.
What you will do:
- Respond to and resolve incoming connectivity queries within agreed SLA timeframes, effectively prioritising multiple requests
- Establish, test, and maintain reliable API and channel manager connections for land products
- Collaborate with suppliers, connectors, channel managers, and internal technical partners to ensure accurate product connectivity
- Take ownership of connectivity issues from identification through to successful resolution
- Coordinate with internal and external stakeholders to drive outcomes when issues sit outside direct team control
- Operate across connection management systems and tools including Postman, Splunk, HotelHub, Central/TravelBox, and Salesforce
- Monitor and maintain connectivity performance to ensure product availability remains accurate and reliable
- Build strong relationships with stakeholders and act as a trusted point of contact for connectivity support
- Stay current with industry trends, emerging technologies, and best practices
- Utilise AI-assisted tools and technologies to improve analysis, efficiency, and process quality
- Support continuous improvement initiatives that strengthen operational effectiveness and competitive advantage
What you will need:
- Minimum 4 years' travel industry experience in distribution, systems support, or a related technical environment
- Experience troubleshooting and resolving complex connectivity or integration issues
- Demonstrated experience working with APIs, channel managers, or distribution connectivity platforms
- Experience using systems such as Postman, Splunk, Salesforce, HotelHub, and Central/TravelBox
- Strong stakeholder management and relationship-building skills
- Advanced verbal and written communication skills
- Strong problem-solving and analytical capability
- Ability to manage competing priorities and perform effectively under pressure
- Self-motivated, self-driven, and highly collaborative approach
- Ability to work across multiple time zones, including occasional out-of-hours meetings when required
What you will enjoy:
- Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry
- Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply
- Development: Individualised Learning & Development pathway options
- Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers
- Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
- Brightness of Future: Career opportunities in a network of brands and businesses across the globe
- Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family
- Mental Health: Support and Employee Assistance Program for staff and family
- Social: Embrace the famous Flight Centre culture at our Reward & Recognition events throughout the year
- Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
- Sustainability: The protection of our environment is essential to the future of tourism
Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.
Distribution Connectivity Specialist – South Bank, QLD employer: Flight Centre Travel Group
At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place To Work®. Our commitment to employee development is evident through tailored learning pathways and access to extensive resources like LinkedIn Learning. With exclusive staff discounts, travel perks, and a strong focus on mental health and corporate social responsibility, we offer a rewarding environment for Commercial Analysts looking to grow their careers in the dynamic travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
