Marketing Executive: Travel Brand Growth & CRM Campaigns in Brisbane

Marketing Executive: Travel Brand Growth & CRM Campaigns in Brisbane

Brisbane Full-Time 63000 - 77000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Design and implement creative marketing campaigns to boost brand growth and customer engagement.
  • Company: Join a vibrant team at Flight Centre Travel Group, a certified Great Place To Work®.
  • Benefits: Enjoy exclusive discounts, ongoing learning opportunities, and a supportive work culture.
  • Other info: Opportunities for career growth and participation in global conferences.
  • Why this job: Make an impact in the travel industry while developing your marketing skills in a collaborative environment.
  • Qualifications: 1-3 years of marketing experience and a passion for digital channels.

The predicted salary is between 63000 - 77000 $ per year.

As a Marketing Executive, you'll play a key role in growing brand awareness, driving customer engagement, and supporting business growth through innovative, data-driven marketing initiatives. Working closely with the Marketing Team Leader, you'll help execute strategic marketing activities across digital channels while contributing to lead generation, customer retention, and acquisition outcomes. This is a fantastic opportunity for a developing marketing professional who enjoys combining creativity with analytics and thrives in a collaborative environment.

DAY TO DAY YOU WILL...

  • Design and implement email marketing campaigns
  • Track performance against KPIs and key deliverables
  • Monitor and improve website performance and content effectiveness
  • Support strategies designed to grow customer numbers and engagement
  • Analyse campaign and customer data to support informed marketing decisions
  • Work collaboratively with sales teams, external marketing partners, and clients
  • Respond to and escalate customer feedback, enquiries, and complaints in a timely manner
  • Grow and maintain customer databases through CRM activities and KPI-driven initiative
  • Create, monitor, and report on paid performance campaigns across search and social media channels
  • Assist in the execution of the brand marketing plan to drive customer acquisition, retention, and growth
  • Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive

YOU'LL BE PERFECT IF YOU HAVE...

  • 1-3 years of marketing experience
  • Excellent written and verbal communication skills
  • Completed or currently studying a marketing degree
  • Strong time management skills and a customer-focused mindset
  • Experience across digital marketing, website content, email marketing, and social media
  • Experience using CRM platforms to manage customer databases and performance initiatives
  • Strong analytical and reporting skills with the ability to use data to make informed decisions
  • Working knowledge of digital marketing channels, including paid search, email marketing, and social media
  • A collaborative approach combined with the ability to work autonomously and solve problems independently

What you'll enjoy:

  • Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place To Work®
  • Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
  • Development: Individualised Learning & Development pathway options
  • Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
  • Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
  • Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
  • Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
  • Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
  • Mental Health: Support and Employee Assistance Program for staff and family
  • Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
  • Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
  • Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

Marketing Executive: Travel Brand Growth & CRM Campaigns in Brisbane employer: Flight Centre Travel Group

At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place To Work®. Our commitment to employee development is evident through tailored learning pathways and access to extensive resources like LinkedIn Learning. With exclusive staff discounts, travel perks, and a strong focus on mental health and corporate social responsibility, we offer a rewarding environment for Commercial Analysts looking to grow their careers in the dynamic travel industry.

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Contact Details:

Flight Centre Travel Group Recruitment Team

We think you need these skills to ace Marketing Executive: Travel Brand Growth & CRM Campaigns in Brisbane

Email Marketing
Digital Marketing
CRM Platforms
Data Analysis
Performance Tracking
Content Management
Social Media Marketing