At a Glance
- Tasks: Manage emergency accommodation bookings and connect with customers in need.
- Company: Join FCM, the world's largest corporate travel company with a vibrant culture.
- Benefits: Earn $80,000+ with uncapped incentives, plus exclusive staff discounts and health benefits.
- Other info: Enjoy career growth opportunities and a supportive team environment.
- Why this job: Launch your career in corporate travel and make a real difference for customers.
- Qualifications: Customer service experience preferred; strong communication and multitasking skills essential.
The predicted salary is between 80000 - 85000 $ per year.
Looking for an opportunity to move into corporate travel? Keen to earn $80,000 plus? Want to enjoy the amazing benefits of working for the world's largest travel company?
About the opportunity:
In this role you will manage emergency accommodation bookings for a national insurance company. You'll be someone who loves to connect with customers and can show compassion and empathy in times of need.
Our ideal candidate will have a minimum of 1-year travel consulting experience, however this could also be an opportunity for the right candidate to step into corporate travel without a travel background and build up their experience. Our ideal candidate will understand what excellent service means for customers and be business and travel industry oriented. You'll like working in a team environment, but also comfortable working autonomously.
All about you:
- Strong Verbal and Written communication with an ability to listen carefully, demonstrate empathy and deliver clear options
- Experience in a customer service role
- Ability to learn new systems
- Strong time management skills and professionalism
- Multitasking and prioritisation skills to meet deadlines and customer expectations in a fast paced environment
- High attention to detail
- Excellent communication skills
- A 'can do' attitude
Experience desirable, but not essential:
- Leisure or corporate travel management
- Global Distribution System (GDS) - Sabre would be highly regarded!
What You'll Enjoy:
- 1st Year OTE $80,000 - $85,000 (comprising $55,000 base + uncapped monthly incentive) + super
- Training wage guarantee of $80,000pa + super for your first 6 months
- Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry
- Development: Individualised Learning & Development pathway options
- Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
- Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
- Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
- Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
- Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
- Mental Health: Support and Employee Assistance Program for staff and family
- Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences
- Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
- Sustainability: The protection of our environment is essential to the future of tourism
- Be part of a workplace committed to reconciliation through our Reconciliation Action Plan
Corporate Travel Consultant - South Bank, QLD in Brisbane employer: Flight Centre Travel Group
At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place To Work®. Our commitment to employee development is evident through tailored learning pathways and access to extensive resources like LinkedIn Learning. With exclusive staff discounts, travel perks, and a strong focus on mental health and corporate social responsibility, we offer a rewarding environment for Commercial Analysts looking to grow their careers in the dynamic travel industry.
Contact Details:
Flight Centre Travel Group Recruitment Team
