Communications & Marketing Manager – South Bank, QLD in Brisbane

About the Opportunity

Are you a strategic storyteller who thrives on connecting people, driving engagement and bringing business priorities to life? As the Supply Communications & Marketing Manager, you'll play a pivotal role in shaping how our global Supply community stays informed, engaged and connected. Working closely with senior leaders, including the Supply CEO and Executive Team, you'll create meaningful communications and marketing initiatives that strengthen culture, support business objectives and showcase the Supply offering across internal and external audiences. This is a fantastic opportunity to influence employee engagement on a global scale while partnering with a broad network of stakeholders across Flight Centre Travel Group.

What you will do:

• Lead the global Supply communications rhythm, including CEO newsletters, town halls, events and regular communication forums.
• Create clear, engaging and audience-focused content that helps employees understand key priorities, business updates and strategic initiatives.
• Partner with the Supply CEO, Executive Team and stakeholders to develop and deliver timely, accurate and impactful communications.
• Support communication of Group initiatives within Supply, ensuring messaging aligns with broader organisational priorities.
• Collaborate with the Partnerships team to develop supplier communications, key messages and communication plans.
• Support employee engagement and listening initiatives, including Great Place to Work programs and follow-up communication activities.
• Monitor communication and engagement metrics and provide recommendations for continuous improvement.
• Develop creative marketing and communication content that brings Supply priorities, people initiatives and supplier activity to life.
• Prepare communication materials for events, leadership forums, meetings and presentations.
• Build strong relationships with internal customers, brand stakeholders and cross-functional teams globally.
• Manage multiple communication projects simultaneously while maintaining quality and attention to detail.

What you will need:

• 4+ years' experience in internal communications, corporate communications, stakeholder communications or a related discipline.
• Demonstrated experience partnering with senior leaders and executive stakeholders.
• Strong writing, editing and storytelling skills across a variety of communication channels and audiences.
• Experience creating employee communications including newsletters, town hall content, event communications and leadership messaging.
• Proven ability to translate business priorities into clear, engaging communications.
• Experience supporting events, meetings and leadership forums through communication planning and content development.
• Strong stakeholder management and relationship-building capabilities.
• High attention to detail with the ability to manage sensitive information confidentially.
• Experience developing audience-led communications and marketing content.
• Proficiency in Microsoft Office, Microsoft Teams and digital communication tools.
• Design skills and video editing experience.
• Degree in Communications, Journalism, Public Relations, Media Studies, Marketing, Business or equivalent experience/qualification.
• Experience working within a global business or across multiple time zones will be highly regarded.

What you will enjoy:

• Culture: you will be employed by an inclusive company that offers a team culture like no other.
• Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply.
• Development: Individualised Learning & Development pathway options.
• Access to 'LinkedIn Learning' for ongoing skills development.
• Exclusive Staff Discounts accessible via our employee-only portal.
• Travel Discounts including family and friends.
• Career opportunities in a network of brands and businesses across the globe.
• Corporate Health Discounts on health insurance plans.
• Mental Health support and Employee Assistance Program for staff and family.
• Social events throughout the year including the Global Gathering and EOFY Celebration.
• Giving Back: Corporate Social Responsibility program supporting nominated charities.
• Sustainability efforts to protect the environment.

Please Note: applications can only be considered by candidates who are based in Australia and have the right to work without restriction or requiring visa sponsorship.