Hybrid Customer Experience Consultant

Hybrid Customer Experience Consultant

Full-Time 14.4 - 17.6 $ / hour (est.) Hybrid
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At a Glance

  • Tasks: Own and resolve customer enquiries via phone and email, ensuring outstanding outcomes.
  • Company: FleetPartners, a leader in customer experience with a focus on growth and impact.
  • Benefits: Flexible work environment, competitive pay, and opportunities for professional development.
  • Other info: Fast-paced environment with opportunities to grow your career.
  • Why this job: Make a real difference in customer experiences and collaborate with diverse stakeholders.
  • Qualifications: Proven customer service experience, strong communication skills, and problem-solving mindset.

The predicted salary is between 14.4 - 17.6 $ per hour.

Fleet Partners is seeking a Customer Experience Consultant to own and resolve customer enquiries by phone and email, delivering outstanding outcomes.

You will collaborate with stakeholders to ensure positive customer experiences that exceed expectations.

Ideal candidates have proven customer service experience, strong communication skills, and a problem-solving mindset, with the ability to manage complex queries in a fast-paced environment.

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Hybrid Customer Experience Consultant employer: FleetPartners

FleetPartners is an exceptional employer that prioritises the growth and wellbeing of its employees, offering a competitive salary package alongside generous leave entitlements, including up to 27 days of annual leave and 16 weeks of paid parental leave. With a strong commitment to inclusion and a collaborative work culture, employees are encouraged to thrive in their roles while making a meaningful impact in the Novated Leasing & Salary Packaging industry. The opportunity to lead a high-performing team and shape the future direction of the business makes FleetPartners a rewarding place to work.

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Contact Details:

FleetPartners Recruitment Team

We think you need these skills to ace Hybrid Customer Experience Consultant

Customer Service Experience
Strong Communication Skills
Problem-Solving Mindset
Stakeholder Collaboration
Complex Query Management
Fast-Paced Environment Adaptability
Outstanding Outcome Delivery