At a Glance
- Tasks: Welcome members, assist at reception and café, and keep the club running smoothly.
- Company: Join Fitness Cartel, one of Australia's fastest-growing fitness brands.
- Benefits: FREE gym membership, career development, discounts on products, and access to wellness spas.
- Other info: Dynamic team culture with opportunities for growth in a premium workplace.
- Why this job: Be the friendly face that creates a positive environment for fitness enthusiasts.
- Qualifications: Customer service experience, passion for fitness, and strong communication skills.
The predicted salary is between 38250 - 46750 $ per year.
Love Fitness? Love People? Ready to Join the Cartel? Join Fitness Cartel as our next Casual Receptionist! Are you energetic, customer-focused and passionate about health and fitness? We’re looking for a friendly and professional Receptionist to create an exceptional experience for every member and guest who walks through our doors.
What’s in It for You?
- FREE gym membership across all Fitness Cartel locations
- Career development through training and our Future Leaders Program
- Great discounts on supplements, apparel and café products
- Discounted access to Merse Wellness Spas
- Premium workplace with state-of-the-art facilities and an energetic team culture
The Opportunity
As one of the first faces our members see, you’ll help create a welcoming and positive club environment. This is a varied, hands-on role where you’ll support members, assist at reception and in the café, and help keep the club running smoothly.
Key Responsibilities
- Welcome members and guests while providing friendly, professional service across reception and the café
- Answer calls, respond to member enquiries and complaints, and elevate matters to the appropriate manager when required
- Use our systems to manage member details, create access tags, process purchases and assist with class and Kid’s Cartel bookings
- Prepare coffees and protein shakes while confidently promoting and selling supplements, apparel and café products
- Keep reception, café and retail areas clean, organised, fully stocked and professionally presented
- Complete opening and closing procedures, follow directions and prioritise daily tasks efficiently
What You’ll Need to Succeed
- Previous customer service experience and excellent verbal and written communication skills
- A genuine passion for health and fitness and enthusiasm for working within the industry
- A reliable, punctual and professional approach with a positive, can-do attitude
- Strong initiative and the ability to multitask, adapt and work effectively as part of a team
- Confidence using computers and the ability to quickly learn new systems, policies and procedures
- Current First Aid and CPR certificates, or willingness to obtain them, Australian working rights and flexibility to work across the club’s operating hours
About Fitness Cartel
At Fitness Cartel Health Clubs, we’re more than a gym—we’re one of Australia’s fastest-growing fitness brands, with plans to expand to 60+ clubs by 2030. Our state-of-the-art facilities include Cycle Studios, Reformer Pilates, cafés, crèche, saunas and more, creating an environment that motivates, challenges and inspires.
Receptionist – Sippy Downs employer: Fitness Cartel Careers
At Fitness Cartel, we pride ourselves on being more than just a gym; we're a community-driven movement dedicated to inspiring individuals to achieve their fitness goals. As the Club General Manager for our new Strathpine location, you'll enjoy a unique opportunity to shape the club's culture and performance from the ground up, backed by a supportive leadership team and a strong focus on career growth. With competitive earnings potential, exclusive perks, and a vibrant work environment, Fitness Cartel is an exceptional employer for those passionate about fitness and community engagement.
