Fitness Cartel Health Clubs is seeking a Customer Service Manager in Brisbane to lead a high-energy reception team and own the member experience across our clubs. You will ensure a welcoming, efficient service that drives engagement and loyalty.
Focus on KPI attainment, roster planning, handling inquiries, memberships, and sales while enabling growth toward broader club management opportunities. This role is based on-site with a dynamic fitness brand.
Customer Service Manager — Lead Member Experience & Growth in Brisbane employer: Fitness Cartel Careers
At Fitness Cartel, we pride ourselves on being more than just a gym; we're a community-driven movement dedicated to inspiring individuals to achieve their fitness goals. As the Club General Manager for our new Strathpine location, you'll enjoy a unique opportunity to shape the club's culture and performance from the ground up, backed by a supportive leadership team and a strong focus on career growth. With competitive earnings potential, exclusive perks, and a vibrant work environment, Fitness Cartel is an exceptional employer for those passionate about fitness and community engagement.
