At FIT, we're redefining what a health club can be. More than fitness, we deliver luxury health and wellness experiences that set a new benchmark in Australia.
As Concierge, you'll be the first and last impression for our members and guests — the heartbeat of the club. Your role is to deliver world-class, personalised service that makes every interaction seamless, memorable, and inspiring.
This isn't a standard front‐of‐house position. It's about creating exceptional experiences: welcoming members, guiding their wellness journey, coordinating bookings, and ensuring every detail reflects the premium standards FIT is known for.
What You'll Do
- Create lasting first and last impressions with warmth and professionalism.
- Guide members and guests through personalised recommendations in fitness, wellness, and recovery.
- Seamlessly coordinate bookings, memberships, and transactions.
- Act as the central link between members, trainers, and management.
- Maintain the ambience, presentation, and energy of a world‐class facility.
What We're Looking For
- 2+ years' experience in luxury hospitality, concierge, or wellness reception.
- Exceptional people skills — professional, empathetic, and attentive.
- Sales and service acumen with the ability to convert enquiries into lasting relationships.
- Tech‐savvy, detail‐oriented, and calm under pressure.
- Impeccable grooming and presentation that reflects our luxury brand.
Join Sydney's most exciting health club. At FIT, you'll help redefine luxury in health and wellness and create amazing fitness experiences.
