At a Glance
- Tasks: Lead our front-of-house team and ensure an exceptional dining experience.
- Company: FISH AT THE ROCKS, a top seafood restaurant in Millers Point.
- Benefits: Competitive pay, staff discounts, flexible hours, and a supportive work environment.
- Other info: Enjoy working in a fast-paced, inclusive atmosphere with great career growth.
- Why this job: Join a vibrant team and make a real impact on customer experiences.
- Qualifications: Previous supervisory experience in hospitality and strong communication skills.
The predicted salary is between 24.3 - 29.7 $ per hour.
Become a Supervisor at FISH AT THE ROCKS, a premier seafood restaurant located in the vibrant Millers Point NSW 2000 area. This casual, long-term position will see you playing a key role in leading and supervising our front-of-house team, ensuring exceptional customer service and a seamless dining experience for all our guests.
Award Rate
What you'll be doing:
- Taking orders accurately, managing sections confidently during busy service.
- Ensuring excellent customer service standards are maintained by the waiting staff at all times.
- Assisting in the coordination of table reservations, seating arrangements and handling of customer inquiries.
- Collaborating with the kitchen team to ensure timely and efficient meal delivery.
- Monitoring and maintaining stock levels of front-of-house supplies.
- Opening and closing the venue with financials and reporting on designated Supervisor Shift.
- Resolving any customer complaints or issues in a professional and courteous manner.
- Adhering to all health, safety and compliance regulations within the restaurant.
What we’re looking for:
- Previous experience in a similar supervisory or leadership role within the hospitality industry.
- Strong communication and interpersonal skills, with the ability to effectively manage and motivate a team.
- Excellent customer service orientation and problem-solving abilities.
- Sound knowledge of food and beverage service.
- Flexibility to work in a fast-paced, customer-facing environment, including evenings and weekends.
- Strong attention to detail and commitment to maintaining high standards.
What we offer:
In addition to a competitive hourly rate, we offer a range of employee benefits, including staff discounts and flexible scheduling. Your wellbeing is important to us, and we are committed to providing a safe and inclusive workplace.
About us: FISH AT THE ROCKS is a renowned seafood restaurant located in the heart of Millers Point, NSW. Established in 1988, we have built a reputation for serving the freshest and most innovative seafood dishes, sourced from local suppliers. Our commitment to quality, sustainability and exceptional customer service has earned us a loyal following from both locals and visitors alike.
Head Waiter – Supervisor in Sydney employer: Fish at The Rocks
FISH AT THE ROCKS is an exceptional employer, offering a vibrant work culture in the heart of Millers Point, NSW. As a Supervisor, you'll enjoy competitive pay, flexible scheduling, and staff discounts while leading a dedicated team in delivering outstanding customer service. With a strong focus on employee wellbeing and growth opportunities, this renowned seafood restaurant is committed to fostering a safe and inclusive environment for all staff.
