FIS Australasia Pty Ltd in Sydney is seeking a seasoned Client Services Manager, Retail Payment to join the service delivery team. You will be the primary liaison for enterprise clients, overseeing end-to-end service delivery, handling incidents, and driving client satisfaction in a hybrid office/home setup.
The role requires deep payments knowledge, strong communication, and ability to manage SLAs, with on-call rotation and collaboration across cross-functional teams.
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Enterprise Client Services Lead – Retail Payments in Sydney employer: FIS Australasia Pty Ltd
FIS is an exceptional employer, offering a dynamic work environment where Managed Services Analysts can thrive while working on major payment projects with leading banking clients. With a strong focus on employee growth, competitive salaries, and attractive benefits including subsidised medical insurance, FIS fosters a culture of collaboration and innovation, ensuring that team members are supported in their professional development and have the opportunity to make a meaningful impact in the financial technology sector.
