At a Glance
- Tasks: Provide Level 1 and 2 IT support, working with Microsoft 365 and Windows 11.
- Company: Join Firstmac Limited, a customer-focused tech company in Brisbane.
- Benefits: Flexible part-time hours, great team culture, and hands-on experience.
- Other info: Collaborate with diverse teams for a dynamic work experience.
- Why this job: Enhance your tech skills while helping others and making a difference.
- Qualifications: Customer service mindset and basic IT knowledge required.
The predicted salary is between 31500 - 38500 $ per year.
Firstmac Limited is seeking a customer-focused Technical Support Officer to join our IT Operations team in Brisbane.
The part-time role supports 3 days per week with an overlap day, delivering Level 1 and Level 2 IT support across the business.
You’ll work on Microsoft 365, Windows 11, mobile devices, and identity management, collaborating with Infrastructure, Security and Development teams to ensure secure, efficient technology and excellent user experiences.
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Part-Time IT Helpdesk Specialist – Level 1–2 Support in Brisbane employer: Firstmac Limited
Firstmac is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture in the heart of Brisbane's CBD. With flexible work arrangements, a strong focus on teamwork, and numerous opportunities for professional development, employees can thrive while making a meaningful impact in the lives of borrowers facing financial hardship. The company also fosters community spirit through regular social events and initiatives, ensuring a rewarding and engaging workplace experience.
