General Manager

General Manager

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead the print room team and manage all printing operations for DFAT.
  • Company: Join First People Recruitment Solutions, a key player in government services.
  • Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on teamwork and customer service.
  • Why this job: Make a real impact by supporting DFAT's critical communication needs.
  • Qualifications: Experience in print management and strong leadership skills required.

The predicted salary is between 49500 - 60500 $ per year.

First People Recruitment Solutions – Canberra ACT

$102,266 - $114,988 a year

Full time

The Business Solutions Branch (BSB) is responsible for designing, developing, and implementing DFAT's business information systems, leveraging expertise across a wide range of services to deliver safe, secure and cost-effective solutions.

The Print and Design Centre (PDC) is DFAT's in-house printing service located in the RG Casey Building. The PDC delivers print and design services utilised by ministers' offices, the DFAT Executive and Partner Agencies, as well as bulk print services required by DFAT business areas.

About the Role

The PDC provides a business-critical service to DFAT's Ministers, Executives, partner agencies and staff, with a service offering that includes printing briefing packs, cable dissemination for other government agencies, training manuals and booklets, binding services and guillotine cutting. As Team Leader, you'll provide day-to-day oversight of all print room functions, including managing print room staff, prioritising print requests, managing stationery supplies, and engaging with suppliers and stakeholders across DFAT and partner agencies.

This is a hands-on, office-based role using specialist equipment, with all work undertaken from the dedicated facilities in the RG Casey Building. You'll work closely with key business areas to ensure a high level of customer service is maintained for all DFAT staff, and you'll be responsible for keeping standard operating procedures accurate and up to date.

Key Duties

  • Perform printing and publishing activities including production, finishing and binding of printed material
  • Manage print room staff, including day-to-day oversight and performance management
  • Respond to enquiries on printing and design matters from internal and external stakeholders
  • Consult external vendors on job specifications and production requirements
  • Manage the production, dissemination and storage of information to facilitate improved communication between the department and its stakeholders
  • Manage the timely delivery of services through the scheduling and prioritisation of print tasks
  • Manage stakeholder and vendor relationships, including maintenance schedules and repairs with machinery suppliers
  • Ability to juggle priorities, meet deadlines and negotiate printing timeframes
  • Excellent attention to detail with well-developed oral and written communication skills
  • Exceptional customer service skills, with a focus on enabling beneficial outcomes for DFAT business
  • A hands-on, servant-leader approach focused on the success of the team, with a willingness to learn and apply new knowledge and skills
  • Proficiency with the Adobe software suite; previous experience using commercial print equipment and software is highly desirable
  • A basic level of fitness, as this is a physical role involving standing, kneeling, reaching, lifting up to 15kg unassisted, and basic machinery troubleshooting
  • The ability to hold and maintain a minimum NV1 security clearance is essential, with the ability to obtain and maintain NV2

General Manager employer: First People Recruitment Solutions

First People Recruitment Solutions is an exceptional employer located in the heart of Canberra, offering a dynamic work culture that values collaboration and inclusivity. Employees benefit from professional development opportunities and a supportive environment that encourages growth within the recruitment sector, particularly in managing impactful multilateral placements. With a commitment to meaningful work and strong community ties, this role provides a unique chance to contribute to significant programs while enjoying the vibrant lifestyle that Canberra has to offer.

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Contact Details:

First People Recruitment Solutions Recruitment Team

We think you need these skills to ace General Manager

Team Leadership
Print Production Management
Performance Management
Stakeholder Engagement
Vendor Management
Scheduling and Prioritisation
Attention to Detail