At a Glance
- Tasks: Support a large Queensland institution by handling IT incidents and requests with a customer-focused approach.
- Company: First Focus IT, a dynamic tech company with a strong focus on customer service.
- Benefits: Casual role with potential for full-time hours and permanent employment opportunities.
- Other info: Flexible hours including weekends and after-hours work available.
- Why this job: Join a busy service desk and make a real difference in a high-pressure environment.
- Qualifications: Strong communication skills and a calm demeanor under pressure.
The predicted salary is between 47250 - 57750 $ per year.
First Focus IT is seeking a Service Centre Analyst to join the on-site team supporting a large Queensland institution.
You will handle incidents, requests and problems with a calm, customer-focused approach in a high-pressure environment.
The role is casual but may offer full-time hours and a pathway to permanent employment with the client. Weekend and after-hours work are possible as part of a busy service desk.
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Onsite Enterprise IT Service Desk Analyst in Brisbane employer: First Focus IT P/L
First Focus is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong focus on professional development and growth opportunities, you will be part of a collaborative team that values innovation and data-driven decision-making. Located across Australia, New Zealand, and the Philippines, First Focus offers a unique chance to make a significant impact in the tech recruitment landscape while enjoying the flexibility of a hybrid work environment.
