of providing best-in-class workplace services to corporate Australia
Sydney, Workplace Sydney
Location: Sydney CBD
Roster: Monday to Friday | Standard hours 8:30am – 5:00pm, with flexibility for events as required
Work Type: Full Time
First Contact
Step into a dynamic role where no two days are the same. As our Guest Liaison, you'll be the face of a premium Sydney workplace — creating seamless, memorable experiences for every guest and team member who walks through the doors.
From managing the flow of the floor to coordinating behind-the-scenes logistics, you’ll be at the heart of operations, making sure everything (and everyone) runs like clockwork.
What You’ll Do
In this people-first, operations-focused role, your day could include:
Coordinating meeting rooms, catering, couriers, and stationery orders across multiple systems
Managing incoming calls on a rotating roster (fortnightly)
Assisting walk-ins and responding to enquiries with confidence and clarity
Overseeing employee and visitor access through our digital security system
Allocating and managing employee lockers to support hybrid and flex-desk working
Sorting and distributing daily mail
You’ll take full ownership of the employee & guest journey while supporting the workplace with efficiency and care.
What You’ll Bring
You’re polished, proactive, and thrive in fast-moving environments. Whether juggling systems, managing last‑minute changes, or setting up for high-profile meetings — you keep calm, stay focused, and deliver with warmth and professionalism.
To thrive in this role, you’ll need:
- Strong multitasking and time management skills
- Confidence using multiple digital systems simultaneously
- The ability to think on your feet and pivot priorities quickly
- Experience managing executive-level spaces or meetings
- A natural sense of pride in your presentation and your space
- A genuine passion for helping others and delivering premium service
Why Join First Contact?
- Consistent Hours – Standard 8:30am – 5:00pm schedule, with flexibility for events when needed
- Great Pay – Competitive rates that reflect your talent and contribution
- Perks – Monthly rewards and vouchers from top retailers
- Corporate Wardrobe – Uniforms provided and dry‑cleaned on us
- Wellbeing Support – Access to Sonder, our Active Health Partner, offering 24/7 mental and physical health support, wellness tools, and confidential guidance
- Growth & Development – Be part of a company that invests in your future
- Iconic Workspaces – Work in some of Sydney’s most stunning corporate offices
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Transurban - Guest Liaison – Workplace in Sydney employer: First Contact Pty Ltd
First Contact Pty Ltd is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those looking to excel in the hospitality sector. Located in the heart of Sydney, employees benefit from a dynamic environment where they can build meaningful relationships and enhance their professional skills while ensuring a premium experience for guests. With a focus on teamwork and a commitment to excellence, this role offers a unique opportunity to lead and innovate in a prestigious workplace setting.
