of providing best-in-class workplace services to corporate Australia
Join the First Contact Team at Melbourne’s newest workplace destination!
First Contact is seeking a professional and enthusiastic Assistant Concierge to join our team at 111 Bourke Street, one of Melbourne’s newest sites.
Home to EY, AusNet and ART, this exciting new workplace is a fantastic addition to First Contact’s Charter Hall portfolio, offering the opportunity to be part of a premium corporate environment where exceptional service and hospitality are at the forefront.
About the Role
The building operates from 7:00 am to 6:00 pm, with this part-time position working 12:00 pm to 6:00 pm.
Working alongside the Concierge team, you will play an important role in delivering a seamless arrival experience for tenants, visitors and guests, ensuring every interaction reflects the high standards of service First Contact is known for.
Key Responsibilities
- Deliver a warm, professional and welcoming arrival experience for all tenants, visitors and guests.
- Manage day-to-day concierge duties and respond to enquiries in a timely and professional manner.
- Process guest check-ins using the Sine visitor management system.
- Manage visitor passes and access procedures in line with building protocols.
- Assist with the smooth operation of the front-of-house environment.
- Work collaboratively with the wider Concierge team to maintain exceptional service standards.
About You
You are a polished, service-driven professional who enjoys working in a premium corporate environment. You have a natural ability to engage with people, take pride in the details and understand the importance of creating a positive first impression.
Previous experience in concierge, hospitality, reception or customer service will be highly regarded, along with strong communication skills, a proactive approach and confidence using technology.
If you are passionate about hospitality and want to be part of an exciting new workplace, we would love to hear from you!
#J-18808-Ljbffr
Assistant Concierge - 111 Bourke St (Part Time 12pm-6pm) in Melbourne employer: First Contact Pty Ltd
First Contact Pty Ltd is an exceptional employer that prioritises a vibrant work culture and employee growth, making it an ideal place for those looking to excel in the hospitality sector. Located in the heart of Sydney, employees benefit from a dynamic environment where they can build meaningful relationships and enhance their professional skills while ensuring a premium experience for guests. With a focus on teamwork and a commitment to excellence, this role offers a unique opportunity to lead and innovate in a prestigious workplace setting.
