At a Glance
- Tasks: Lead a dynamic team in valet operations and ensure exceptional customer experiences.
- Company: Join a prestigious valet & concierge company operating across major Australian cities.
- Benefits: Flexible hours, competitive pay, and the chance to develop leadership skills.
- Other info: Opportunity to grow in a high-performing culture with diverse industry exposure.
- Why this job: Perfect for those who thrive in fast-paced environments and love making a difference.
- Qualifications: Experience in management and a passion for premium customer service required.
The predicted salary is between 59400 - 72600 $ per year.
- Casual Temporary Mid-level Senior
- Description
Are you looking for an exciting leadership role where no shift is the same?
We’ve got you covered!
We are recruiting for a Site Leader at a prestige Sydney CBD location, supervising the valet operations & driveway.
You will be joining a successful valet & concierge company which operates in all major cities in Australia.
First Class Valet works in various industry sectors such as hotels, shopping centres, airports, auto-dealerships, and gaming sector.
The position will include but not limited to the following
- Leading a large and dynamic team
- Possess exceptional people skills, a can-do attitude
- Prepared to work weekends on a rotating roster
- Rostering team in a moving roster that includes special events
- Training new and existing employees
- Comfortable with liaising with the client and management
- Produce daily/weekly/monthly reporting
- Refining Standard Operating Procedures (SOP's) as needed
- Willing to go above and beyond for each customer, making a difference to their experience
- Be flexible in a fast-paced environment
- Ensure you are well presented, confident, & self-motivated
- To maintain a safe, tidy and orderly work environment at all times
- To observe and provide feedback on considerations on each site assigned
- To ensure that all projects on site are managed in an industry safe and sound manner observing all legal safety requirements as well as the company’s WHS policies
- To ensure that all dealings with stakeholders are undertaken with the highest degree of pride, consideration and workmanship to uphold the company’s brand and reputation within the marketplace
- To comply with Management expectations with regard to profitability and job execution on assigned projects
- Daily reports to project manager and operations director on progress and planning i. e. next days work
- Assist the Operations Manager regarding the overall site operations
- Participate in reviewing the program on a daily basis with the Operations Manager
- Ensure all aspects of the site and work to be completed is consistent with the agreed Safety Plan
- Carry out site safety inductions
- Ensure that appropriate uniform is worn at all times by all employees, subcontractors and visitors to each site
- Ensure the site is kept in a neat and tidy condition and employee amenities are clean, stocked and hygienic at all times
- Initiate, control and check at regular intervals
- Hold regular briefing meetings on site to prepare the team prior to their shifts
- Regularly assess performance of each team member to give constructive feedback to themselves and the Operations Manager
- Advise the Operations Manager on any non-conformance
- Ensure that materials are efficiently and securely stored on site to minimise double handling, theft and a clean site
What will set you apart from the rest?
You will be a strong leader that is passionate and self-motivated.
You are able to manage your team and tasks simultaneously and adhere to deadlines.
If you are an individual who is able to multitask, and enjoys working in a high performing culture, this could be for you!
You will need to have
- Previous driveway management and/or concierge experience, ideally from the retail or hospitality industries
- Passion for delivering a premium service to every customer, every time
- Flexibility to work across a 7-day week (Monday-Sunday) including Public Holidays
- To be considered for the Valet Supervisor position, you must possess the following:
- Previous experience managing a team of 10+ members
- Immaculately presented
- Proficient in Microsoft package
- Must be comfortable with creating and reading reports
- #J-18808-Ljbffr
Valet Site Manager – Sydney employer: First Class Valet Pty Limited
Join First Class Valet, a leading valet and concierge company in the heart of Sydney CBD, where you will thrive in a dynamic work environment that values exceptional service and teamwork. With opportunities for professional growth and development, our supportive culture encourages you to lead a passionate team while enjoying the excitement of varied daily challenges. Experience the benefits of working in a prestigious location with a focus on employee well-being and a commitment to excellence in customer service.
Contact Details:
First Class Valet Pty Limited Recruitment Team
