First Aurora Pty Ltd, an Australian ICT service provider, seeks a skilled ICT Support Technician to deliver reliable help desk support across hardware, software, networks and devices from its Sydney base. The role is permanent full-time, with 38 hours per week plus occasional additional hours, and involves a mix of in-person and remote assistance to keep ICT services available and users productive.
You will maintain documentation, service tickets and knowledge base articles, and contribute to
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