Student Support & Administration Officer |
Full time, Tuesday to Saturday, split across our Blacktown and Liverpool campuses. You’ll be the first point of contact for students — the person who makes their experience smooth from enquiry through to graduation.
What you’ll do
- Greet and assist students at reception, in person, by phone and email
- Handle enrolments, student records and database entry [e.g. aXcelerate/VETtrak]
- Support students with course questions, timetables, USI and payment queries
- Assist trainers with classroom setup, resources and attendance
- General admin: filing, ordering supplies, keeping the campus organised
- Escalate student welfare or academic concerns to the right staff member
About you
- Previous admin, reception or customer service experience (education sector a plus)
- Warm, patient manner — you enjoy helping people
- Strong written and verbal English; confident with Microsoft Office
- Organised and able to juggle a busy front desk
- Available Tuesday to Saturday and willing to work across both campuses
- [Second language such as Arabic, Hindi or Punjabi highly regarded]
- Working with Children Check (or willing to obtain)
What we offer
- Sunday and Monday off — beat the weekday commute
- Supportive team and genuine training on our systems
- Career development / study opportunities
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