Firmable is seeking a Customer Success Manager in Melbourne to manage high-value accounts end to end, ensuring customer health, retention, and growth. The role requires at least 4 years of experience in B2B SaaS, strong communication skills, and proficiency in CRM tools like HubSpot or Salesforce. You'll lead onboarding, conduct business reviews, and collaborate across teams. This position offers significant career growth opportunities and emphasizes AI as a core component of operations.
AI-Driven Customer Success Lead — Enterprise Accounts (Equity) in Melbourne employer: Firmable
Firmable is an exceptional employer for Senior Applied AI Engineers, offering a dynamic startup environment where innovation thrives. With a strong focus on AI-native development, employees enjoy the freedom to prototype and implement cutting-edge solutions while working with one of the largest proprietary business datasets globally. The company fosters a culture of ownership, collaboration, and rapid growth, providing ample opportunities for professional development and meaningful contributions to transformative projects.
