At a Glance
- Tasks: Assist customers with inquiries, prepare quotes, and manage orders for fire systems products.
- Company: Join a leading Australian-owned distributor in the fire protection industry.
- Benefits: Full training, career growth opportunities, and a quarterly sales incentive scheme.
- Other info: Dynamic work environment with hands-on experience in fire systems products.
- Why this job: Be part of a supportive team and make a real impact in fire safety.
- Qualifications: Experience in sales or customer service, strong communication skills, and attention to detail.
The predicted salary is between 56700 - 69300 $ per year.
Key responsibilities
- Respond to customer enquiries by phone, email and in person
- Prepare accurate quotes for the right parts, using quote templates
- Request information and site photos needed from customers before quoting
- Check freight costs, especially for long-distance deliveries, and use FSP transport where it suits
- Enter and update enquiries, quotes and sales orders in Odoo
- Receive customer purchase orders and attach them to the matching sales order
- Record each customer's name and contact number on the order so the warehouse can deliver smoothly
- Generate invoices and keep accurate records, including job folders on the server
- Check and report on stock availability, pricing and delivery times
- Arrange freight and keep customers updated on their orders
About you
- Experience in sales, sales administration or customer service, ideally counter sales in a trade or mechanical business
- Hands-on experience with quotes, order processing, invoicing and freight
- Strong attention to detail and ability to check your work before it goes out
- Excellent written and verbal communication skills
- Confident using Microsoft Excel, Word and Adobe
- Able to work independently, manage competing priorities and stay calm in a busy environment
- A team player who enjoys working with customers
- Keen to learn the technical side of fire systems products
- Experience with Odoo or another ERP or CRM system (desirable)
- Knowledge of the fire protection, building services or trade supply industries (desirable)
About us
Fire Systems Products (FSP) is an Australian-owned and managed wholesale distributor of fire detection and suppression systems for the fire industry. Since 2012, our team has supplied premium products, designs and services to fire contractors across Australia and overseas, shipping from our warehouse in Sydney's south. We work with leading brands, including Inergen, Sapphire, Ansul, Hygood, Vigilant and Firetrace. Our team knows these products inside out, and we put that knowledge to work finding the right solution for every client.
A permanent, full-time role in a growing Australian-owned business
Full training on fire detection and suppression product range
A supportive team that helps each other hit our goals
Real opportunities to develop and grow your career
Quarterly sales incentive scheme, rewarding team sales and accuracy
Sales Assistant in Sydney employer: Fire Systems Products
Fire Systems Products (FSP) is an exceptional employer, offering a permanent, full-time role in a supportive team environment where collaboration and mutual success are valued. With comprehensive training on fire detection and suppression products, employees have real opportunities for career development and growth, alongside a quarterly sales incentive scheme that rewards team achievements. Located in Sydney's south, FSP combines a strong commitment to employee well-being with the chance to work with leading brands in the fire industry, making it a meaningful and rewarding place to build your career.
