Reporting to the Payroll Service Centre Team Leader, the Payroll Officer ensures payroll processes are delivered accurately and on time. Key responsibilities include managing payroll helpdesk enquiries, maintaining RDO arrangements, updating employee banking and masterfile details, reviewing submitted forms, and issuing payslip reprints. The role requires strong attention to detail, effective communication, and the ability to manage competing priorities while supporting efficient payroll operations.
Functional Accountabilities:
Prepare Payroll information, including the processing and maintenance of RDO, work schedules, banking details and general master data maintenance in SAP and PayGlobal.
Contribute to the data verification of payroll data, including, but not limited to overtime and leave entry as entered into SAP and PayGlobal.
Provide responsive, helpful, confidential service to internal and external customers and stakeholders. Able to resolve or direct queries appropriately and confidently.
The Team
The People and Culture Directorate takes a lead role in strategy development and implementation to enable Fire Rescue Victoria to have a safe workplace, a respectful and achievement-oriented culture, and an agile and engaged workforce. The key functions of the directorate are Human Resources Systems and Services, Workplace Relations and Ethical Standards, Organisational Development and Business Partnering, and Media and Communications.
What’s in it for you
We strive to create a high-quality working life for our community of valued employees.
Working with us provides:
Access to Rostered Day/s Off
Flexible work arrangements may be available
Uniquely rewarding work in the service of the Victorian community
Career and professional development
Enterprise Agreement salary increases
salary sacrifice
Salary sacrifice options (ie. novated lease or superannuation)
An unrivalled suite of physical and mental health and wellbeing support services
Access to an annual sports voucher
Discounted Health Insurance
Corporate Clothing Allowance (conditions apply)
Free access to gym facilities (conditions apply)
Close to Public Transport (Parliament)
What you will need to Succeed
To be successful in this position, you will have:
Experience in an HR or Payroll environment preferred
Certificate in business or Human resources related qualifications desired
Demonstrated high level of proficiency with HR Information Systems (SAP and/or Pay Global preferred)
High level interpersonal and communication skills
Effective time management and organisational skills
MS Office products including Excel and Word
Fire Rescue Victoria (FRV) is a modern fire and rescue service dedicated to meeting the needs of twenty-first century Victoria. With a workforce of over 4,500 highly committed employees, FRV serves and protects communities across Melbourne and Victoria’s major regional centres.
In delivering this service, we are guided by our core values of teamwork, integrity, respect and accountability. These values underpin everything we do and shape our organisational culture. We are seeking candidates who are committed to embodying these principles in their work and behaviours.
FRV is an inclusive employer and encourages applications from people of all backgrounds, including individuals of all ages, genders, cultural and linguistic backgrounds, religious beliefs, Aboriginal and Torres Strait Islander peoples, people with disability, and people of diverse gender identities and sexualities.
If you require any further information, assistance or adjustments to fully participate in the recruitment and selection process, please contact Select Contact
FRV’s standard practice is to appoint at the base of the salary range, however consideration will be given to an above base salary within the advertised range based on the successful candidate’s skills and experience
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa to apply for this position
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Payroll Officer - (Fixed Term 6 Months) in Melbourne employer: Fire Rescue Victoria
Fire Rescue Victoria (FRV) is an exceptional employer that prioritises the well-being and professional growth of its employees. Located in the vibrant Spring Street Office, FRV offers flexible work arrangements, access to comprehensive health and wellbeing support, and a commitment to fostering a respectful and achievement-oriented culture. With a focus on continuous improvement and community service, working at FRV means being part of a dedicated team that values teamwork, integrity, and inclusivity.
