At a Glance
- Tasks: Coordinate customer communication and manage construction administration for smooth project progress.
- Company: Join a vibrant residential builder with a supportive team culture.
- Benefits: Career progression opportunities, strong staff morale, and a dynamic work environment.
- Other info: Fast-paced role ideal for detail-oriented individuals who thrive in teamwork.
- Why this job: Make a real impact in residential construction while honing your admin skills.
- Qualifications: Experience in residential construction admin and strong customer service skills.
The predicted salary is between 67500 - 82500 $ per year.
Our client is seeking a motivated and detail-oriented Construction Administrator to join their growing team. This is an excellent opportunity for someone with residential construction administration experience, ideally from a pre-site or onsite environment and preferably within volume or retail residential construction. Reporting to the Construction Administration Manager, you will play a key role in ensuring homes progress smoothly from approval through to handover.
The Role
- Manage customer communication, providing regular progress updates and responding to enquiries
- Coordinate administration across internal departments to ensure construction timeframes and workflow targets are achieved
- Liaise with Councils, Certifiers, Engineers, Surveyors and suppliers to facilitate approvals and construction commencement
- Maintain accurate job, workflow and customer records, including Onsite Companion
- Manage workflow priorities and ensure key milestones and documentation are completed on time
- Assist with customer issues and complaints, escalating where required
- Prepare construction certificates, Form 21s and handover documentation
- Support Construction Supervisors with PC inspections and client handovers
About You
- You will ideally have previous administration experience within the residential or volume building industry
- A good understanding of the residential construction process
- Strong customer service and communication skills
- Excellent organisation, time management and attention to detail
- The ability to manage multiple priorities in a fast-paced environment
- Confidence dealing with customers and resolving issues professionally
- Strong IT skills and experience with construction workflow systems
- Onsite Companion experience is highly regarded
- A positive, team-focused attitude and strong work ethic
The Opportunity
Join a well-established and growing residential builder with a vibrant team environment, strong staff morale and genuine opportunities for career progression. If you're looking for a role where your residential construction knowledge and administration skills will be valued, we'd like to hear from you.
Pre-Site & Customer Service Coordinator employer: Fiona Watson Recruitment
Join a dynamic and innovative international building and development group on the Southern Gold Coast, where you will have the unique opportunity to shape the commercial function of a landmark residential tower from the ground up. With a strong focus on employee growth, you will not only establish vital systems but also progress into a Project Manager role for future projects, all while being part of a supportive work culture that values accuracy, collaboration, and leadership exposure. This is more than just a job; it's a chance to make a meaningful impact in a thriving environment.
