At a Glance
- Tasks: Lead a transformative AI knowledge management project for a major insurance company.
- Company: Join FinXL, a leading IT consultancy with a focus on digital transformation.
- Benefits: Access to continuous training, competitive pay, and impactful client engagements.
- Other info: Collaborative environment with opportunities for professional growth and development.
- Why this job: Be part of a high-profile project that shapes the future of enterprise technology.
- Qualifications: Experience as a Technology Business Analyst with strong skills in SaaS and AI solutions.
The predicted salary is between 126909 - 155111 $ per year.
Join FinXL's growing Digital Transformation Practice and drive an enterprise AI knowledge management re-platform engagement for an Enterprise Insurance company!
FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we have been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.
FinXL is seeking an experienced Technology Business Analyst to join our Digital Transformation consulting practice. In this engagement (offered as a Contract or Max Term Engagement Contract), you will become a key member of our team and be deployed with an Enterprise Insurance company on a high-profile transformation project. In this position, you will help lead an enterprise Knowledge Management re-platform initiative within a broader Contact Centre Transformation - transitioning legacy systems to a contemporary AI-enabled SaaS platform.
Responsibilities:
- Bridge business objectives and technical solution delivery through strategic thinking and structured analysis
- Elicit, analyse, and document detailed technical and functional requirements for the new platform
- Assess current IT capabilities, identify functional gaps, and design scalable technology-driven solutions
- Collaborate across internal technology groups, enterprise stakeholders, and strategic SaaS vendor partners
- Support delivery across MVP design, build, enterprise data migration, archiving, and system decommissioning
- Align platform capabilities with wider contact centre transformation initiatives and organisational objectives
- Partner with cross-functional business divisions to drive operational readiness and business adoption
Key Skills & Experience:
- Proven track record as a Technology Business Analyst delivering complex enterprise software solutions
- Demonstrated experience with knowledge management platforms, contact centre systems, or SaaS re-platforming
- Strong exposure to AI-enabled software solutions or modern enterprise digital transformation programmes
- Exceptional requirements elicitation, solution design, process mapping, and gap analysis capabilities
- Proven ability to collaborate effectively with strategic SaaS vendors and systems integration partners
- Outstanding stakeholder engagement and communication skills across diverse business and technical teams
- Prior consulting experience within enterprise insurance, financial services, or regulated environments is highly regarded
Why Join FinXL?
- Access FinXL's dedicated training platform for continuous upskilling
- Deliver a flagship AI-enabled knowledge management re-platform programme
- High-impact consulting engagement with an Enterprise Insurance leader
Technology Business Analyst in Sydney employer: FinXL Professional Services Pty
FinXL is an exceptional employer that offers a dynamic and flexible working environment, allowing you to thrive in a modern hybrid setup while contributing to high-impact enterprise technology initiatives. With a strong focus on employee growth and development, you'll have the opportunity to lead critical projects within a supportive team culture, ensuring your skills are continuously enhanced in the rapidly evolving field of Governance, Risk, and Compliance. Located in Brisbane CBD, this role not only provides a chance to work on significant projects for a major utility provider but also fosters a collaborative atmosphere where innovation and excellence are celebrated.
Contact Details:
FinXL Professional Services Pty Recruitment Team
