At a Glance
- Tasks: Support logistics and asset management for ICT equipment across multiple locations.
- Company: Join FinXL, a dynamic team in Canberra with a focus on operational excellence.
- Benefits: 6-month contract with potential 12-month extension and opportunities for professional growth.
- Other info: We welcome applications from Aboriginal and Torres Strait Islander people.
- Why this job: Be part of a team that ensures tech readiness for major events and national activities.
- Qualifications: Experience in asset management, logistics, or ICT support is essential.
The predicted salary is between 72990 - 89210 $ per year.
Location: Canberra ACT
6 months contract + 12 months extension options
Must hold Minimum NV1 clearance
FinXL is currently seeking two Services Desk Analyst / Associate Desktop Support Officers to provide operational support for site setups, asset management, and logistics activities. Working under general supervision, the successful candidate will be responsible for ensuring assets are correctly assigned, deployed, and accounted for throughout their lifecycle.
Key Responsibilities:
- Support the Logistics Manager by coordinating asset management and logistics activities to ensure operational readiness across the team.
- Manage the receipt, tracking, labelling, storage, and deployment of ICT equipment and assets across multiple locations.
- Maintain accurate asset registers and conduct regular equipment stocktakes.
- Assist with warehouse operations, office relocations, and palletised shipments to support national activities and major organisational events.
- Coordinate the intake, triage, and resolution of logistics requests received via ServiceNow, email, phone, or direct liaison.
- Provide basic ICT support and troubleshooting for deployed end-user equipment, ensuring straightforward issues are resolved while escalating moderately complex matters to the Logistics Manager.
- Undertake travel to support national activities and major events, including the setup, configuration, deployment, and recovery of ICT equipment.
Requirements:
- Demonstrated experience or knowledge in asset management, logistics, warehousing, ICT support, or a related field.
- Experience supporting asset management activities, including the receipt, tracking, labelling, storage, allocation, and movement of equipment and assets.
- Ability to maintain accurate records and use asset tracking, inventory management, or similar business systems to support day-to-day operations.
- Demonstrated ability to work effectively as part of a team, follow established procedures, and manage competing priorities to meet operational requirements.
- Well-developed organisational and communication skills, with experience supporting site setups, equipment deployments, stocktakes, warehouse activities, or office relocations.
- Ability to provide basic ICT troubleshooting and support for end-user equipment, escalating more complex issues as required.
FinXL encourages applications from Aboriginal and Torres Strait Islander people.
Services Desk Analyst / Desktop Support in Canberra employer: FinXL Professional Services Pty
FinXL is an exceptional employer that offers a dynamic and flexible working environment, allowing you to thrive in a modern hybrid setup while contributing to high-impact enterprise technology initiatives. With a strong focus on employee growth and development, you'll have the opportunity to lead critical projects within a supportive team culture, ensuring your skills are continuously enhanced in the rapidly evolving field of Governance, Risk, and Compliance. Located in Brisbane CBD, this role not only provides a chance to work on significant projects for a major utility provider but also fosters a collaborative atmosphere where innovation and excellence are celebrated.
Contact Details:
FinXL Professional Services Pty Recruitment Team
