Change Manager

FinXL IT Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across financial services, telecommunications, government, and enterprise sectors.

We are seeking a Change Manager who will drive structured change management practices to assess impacts, build strong stakeholder engagement, and support impacted groups through operational transitions.

Key Responsibilities

  • Develop and execute the change management strategy and plan for the project, aligning with broader business objectives
  • Conduct change impact assessments and stakeholder analysis to identify affected groups and tailor engagement accordingly
  • Lead the development of communications collateral including FAQs, newsletter articles, fact sheets, presentations, senior leader messages, and videos
  • Execute the change and communications strategy to keep internal and external audiences informed of progress and impacts
  • Identify training needs and coordinate learning/adoption support for impacted staff
  • Assess change readiness and track adoption metrics, escalating risks or resistance to project leadership
  • Plan and deliver key events, including project showcases, roundtables, and consultation forums with external stakeholders

Essential Skills and Experience

  • Demonstrated experience applying a structured change management methodology
  • Strategic communication and stakeholder management experience, especially in fast-paced, complex environments
  • Excellent verbal and written communication skills, including ability to translate complex/technical change into plain-language messaging
  • Ability to plan, organise, and prioritise competing requests, often against tight timeframes
  • Experience conducting change impact and readiness assessments
  • Government sector experience (desirable, not essential)

Change Manager employer: FinXL IT Professional Services

FinXL IT Professional Services is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for Network Technical Consultants to thrive. With a strong focus on employee growth, we offer ongoing training and development opportunities, ensuring our team stays at the forefront of technology advancements. Located in a vibrant area, our employees enjoy a dynamic work environment that encourages creativity and teamwork, while also providing the chance to work on impactful projects across various sectors.

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Contact Details:

FinXL IT Professional Services Recruitment Team