At a Glance
- Tasks: Lead a team and create exceptional client experiences at the front desk.
- Company: Join Findex, a dynamic company with a focus on service excellence.
- Benefits: Structured leadership programs, flexible leave options, and exclusive access to Findex products.
- Other info: Opportunity for career growth and strong internal support networks.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: Experience in reception or office management with strong leadership skills.
The predicted salary is between 49500 - 60500 $ per year.
Lead a team, own the experience, and make every first impression count in this Front of House Lead opportunity. Are you a confident leader who thrives on delivering exceptional client experiences? Join the team at Findex on a 12-month max term contract basis and take ownership of front‑of‑house operations across our AU and NZ offices.
Leading a team of Corporate Receptionists, you will set the tone for service excellence, build strong relationships with business leaders, and ensure every interaction reflects the very best of Findex. This is a role where you can make a real impact and truly add value.
Your role, your contribution:
- Lead, coach and develop a team of Corporate Receptionists
- Own front‑of‑house operations, standards and procedures
- Be the primary escalation point for front desk and facilities
- Partner with business leaders on VIP visitor and event requirements
- Drive continuous improvement in client service and office presentation
- Manage scheduling, rostering and coverage across all locations
The benefits of joining us:
- Structured leadership programs and development pathways, with coaching and learning support.
- Strong internal networks and support across Findex to help you succeed in the role.
- Option to purchase additional leave to support life commitments and planned breaks.
- You will gain exclusive and preferential access to some of the Findex Group products and offerings including your yearly tax return.
What you bring to the role:
- Proven experience in a senior reception, front‑of‑house or EA/PA or office management role
- Demonstrated leadership or supervisory experience, ideally in a corporate environment
- Previous proficiency with Microsoft Office and workplace management systems
- Essential knowledge of WH&S requirements for office and reception environments
Findex is an equal opportunity employer.
Front of House Lead in Sydney employer: Findex
Findex is an exceptional employer that prioritises the growth and development of its employees, offering structured training and clear pathways to management roles. Located in Geelong, our vibrant work culture fosters collaboration and mentorship, allowing you to build strong client relationships while making a meaningful impact in the community through initiatives like the Findex Community Fund. Join us to be part of a supportive team that values diversity and empowers you to excel in your career.
