Fin is an AI Customer Agent company focused on delivering perfect customer experiences. The Technical Support Specialist will own complex technical queries, serve as escalation for colleagues, and deliver world-class support, leveraging AI tools and deep product knowledge to resolve issues end-to-end across channels.
In this hybrid Sydney role, you will collaborate with product teams, troubleshoot APIs and integrations, and contribute to continuous improvement.
AI-Driven SaaS Tech Support Specialist in Sydney employer: Fin. The highest performing Customer Agent
At Fin, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our hybrid working policy allows for flexibility while ensuring team cohesion, and we are committed to supporting your professional growth through mentorship and development opportunities. With a focus on diversity and inclusion, we create a welcoming environment where every employee can thrive and contribute to delivering outstanding customer experiences.
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Fin. The highest performing Customer Agent Recruitment Team
