At Fifth Quadrant, we discover what matters tomorrow so our clients can act with confidence today. We partner with leading brands across financial services, technology, automotive, healthcare and the built environment, delivering consumer and B2B research.
We combine established research methods with AI-driven tools to explore complex questions, develop evidence-based insights and deliver advice clients can act on.
The role
We’re looking for a Lead Account Manager who can take ownership of customised research projects and become a trusted partner to clients. You’ll lead day-to-day delivery, shape research approaches, guide the development of insights and turn findings into clear commercial recommendations.
You’ll work with senior colleagues on complex client challenges while taking responsibility for the quality, pace and impact of your own projects.
Your work will include:
- Leading client briefings and translating business questions into effective research approaches
- Playing a key role in proposals, study design and reporting plans
- Managing research projects from design and fieldwork through analysis, reporting and presentation
- Developing questionnaires, discussion guides and other research instruments
- Analysing data using Q and SPSS, applying critical thinking to challenge assumptions and identify the findings that matter most
- Producing persuasive reports and presentations with clear, actionable recommendations
- Building strong relationships with clients and suppliers, and identifying opportunities to expand existing accounts
- Supporting junior team members and contributing to Fifth Quadrant’s thought leadership
- Using AI tools thoughtfully across the research process to improve productivity, strengthen analysis and create better client outcomes
About you
You have at least three years of market research agency experience and are ready to take greater ownership of projects and client relationships. You combine strong research fundamentals, critical thinking and commercial curiosity with the confidence to explain what the evidence means for a client’s decisions.
You’ll bring experience with Q and/or SPSS, sound project management skills, strong numeracy and attention to detail, and excellent PowerPoint and visual storytelling skills. Clear, compelling written English is essential: you’ll write reports, recommendations and thought leadership content.
You’re also interested in how AI is changing research. You’re keen to test useful tools, apply sound judgement to their outputs and help develop better ways of working.
Working at Fifth Quadrant
You’ll work on varied projects for major brands as part of a collaborative, commercially minded team. Our hybrid approach combines time working together in our North Sydney office with the flexibility to work from home. You’ll also have opportunities to deepen your research, consulting and leadership skills. If you enjoy owning the detail, advising clients and exploring what research can do next, we’d like to hear from you.
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Lead Account Manager in North Sydney employer: Fifth Quadrant
At Fifth Quadrant, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. Located in North Sydney, our hybrid work model allows for flexibility while engaging in meaningful projects with leading brands across various industries. We are committed to employee growth, offering opportunities to enhance research and leadership skills, making us an attractive choice for those seeking a rewarding career in market research.
