Elsevier is seeking a Customer Success Manager to drive onboarding, enablement and value realization for Academic & Government clients in Sydney. You will partner with Account Managers and support teams to ensure adoption across portfolio offerings and drive renewal strategy.
The role emphasizes customer engagement, retention, and opportunities to upsell, with training delivery, ROI storytelling, and cross-functional collaboration in a global, matrixed organization.
Global SaaS Customer Success Manager in Sydney employer: Fieldwire
Fieldwire is an exceptional employer that values innovation and collaboration, offering a dynamic remote work environment across Australia. With a strong focus on employee growth, we provide comprehensive training and development opportunities, ensuring our team members become experts in their field while enjoying a supportive culture that encourages work-life balance. Join us to be part of a forward-thinking company that empowers you to make a meaningful impact in the construction industry.
