FICO is seeking a Strategic Customer Success Manager in Sydney/Melbourne. You will act as a trusted executive partner to senior stakeholders, owning the full commercial health of a portfolio of high-value accounts, driving retention, expansion and strategic alignment with FICO’s platform capabilities.
You’ll lead multi-year account strategies, translate credit risk domain knowledge into business value, and collaborate with cross-functional teams to deliver measurable outcomes and strong customer
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Strategic Enterprise CSM — Financial Services in Sydney employer: FICO
At FICO, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture. As a Domain Pre Sales - Principal Consultant, you'll have the opportunity to engage with C-suite stakeholders while working in a dynamic environment that encourages professional growth and development. With a focus on employee well-being and a commitment to diversity, our team thrives on creating meaningful solutions for clients across the ANZ region, making this role not just a job, but a rewarding career path.
